Hi, Joseph and all,
I sent this message a few days ago and got no response, so I'm going to
send it again. But before I do, I have an additional question.
Humanware tech support said something about the bootloader when they
were trying to help me get the PK up and running again. Can I updeate the
bootloader or reload or reinstall it or whatever to see if this fixes my
problem? My PK is still plugged into the charger...I'm afraid to remove it!
BTW, I never did upgrade to 7.5 from 7.2, although I think I have an
upgrade or two left. I'm terrified of something going wrong when I try
it...should I overcome my cowardice and take the plunge and try it?
Anyhow, here's the message from a few days ago.
Thanks, all!
You all may recall that I wrote last week about my PK only switching
between "off" and "brlnote PK" messages on the Braille display. I tried all
the tricks the Humanware tech support suggested, nothing. Then, I left the
PK off the charger until the "off" message disappeared. I then did a c1 c4
reset, and it is up and running again. I haven't taken it off the charger
yet, though: I am using it plugged in.
Does anyone have any explanation for this?
Alice
[EMAIL PROTECTED]
----- Original Message -----
From: "Joseph Lee" <[EMAIL PROTECTED]>
To: "'Brett Wilhelm'" <[EMAIL PROTECTED]>; "'Braillenote List'"
<[email protected]>
Sent: Tuesday, September 16, 2008 10:37 PM
Subject: RE: [Braillenote] incorrect reset
Hi there,
If you are using a QT keyboard, you need to press the number 2 key. Or, at
the update menu, press SPaCE to move to "update bootloader" item, then
press
ENTER to update the bootloader. Try it and see what happens.
Cheers,
Joseph
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brett Wilhelm
Sent: Tuesday, September 16, 2008 6:54 PM
To: Braillenote List
Subject: Re: [Braillenote] incorrect reset
Hi, I've got my unit working again but am having trouble installing the
boot
loader. After I hit reset with dots 4-6, I typed the letter b after I hear
the tones. But nothing happens and the message "update menu 2.6" remains
on
the Braille Display. Brett Wilhelm [EMAIL PROTECTED]
----- Original Message -----
From: "Brett Wilhelm" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, September 16, 2008 8:18 PM
Subject: Re: [Braillenote] incorrect reset
My braille display is blank. Brett Wilhelm [EMAIL PROTECTED]
----- Original Message -----
From: "Joseph Lee" <[EMAIL PROTECTED]>
To: "'Brett Wilhelm'" <[EMAIL PROTECTED]>; "'Braillenote List'"
<[email protected]>
Sent: Tuesday, September 16, 2008 8:05 PM
Subject: RE: [Braillenote] incorrect reset
Hi ther,
Can you tell us what is displayed on the braille display? That would
help
us
immensely. Alternatively, try Service Reset (Reset with Record button)
to
see what happens.
Cheers,
Joseph
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brett
Wilhelm
Sent: Tuesday, September 16, 2008 5:42 PM
To: Braillenote List
Subject: [Braillenote] incorrect reset
Hi, I was upgrading my BrailleNote Mpower bt to Keysoft 7.5. I was
installing the boot loader, and I hit reset with dots 4 and 5 instead of
4
and 6. My unit has stopped working. I need this unit for tomorrow, so
any
help is appreciated. Brett Wilhelm [EMAIL PROTECTED]
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No virus found in this incoming message.
Checked by AVG.
Version: 7.5.526 / Virus Database: 270.6.21/1674 - Release Date:
9/16/2008
8:15 AM
No virus found in this outgoing message.
Checked by AVG.
Version: 7.5.526 / Virus Database: 270.6.21/1674 - Release Date:
9/16/2008
8:15 AM
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----
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Checked by AVG - http://www.avg.com
Version: 8.0.169 / Virus Database: 270.6.21/1674 - Release Date:
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8:15 AM
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No virus found in this incoming message.
Checked by AVG.
Version: 7.5.526 / Virus Database: 270.6.21/1674 - Release Date: 9/16/2008
8:15 AM
No virus found in this outgoing message.
Checked by AVG.
Version: 7.5.526 / Virus Database: 270.6.21/1674 - Release Date: 9/16/2008
8:15 AM
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--------------------------------------------------------------------------------
No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.169 / Virus Database: 270.6.21/1675 - Release Date: 9/16/2008
7:06 PM
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