Hi all, I installed the dictionary about a year ago. But now I'm having a problem with it.

When I need to reset my bn, sometimes after I reset it, I get the following message.

Failed to unlock the dictionary software. Invalid or nonexistent product key. Try reinstalling the software again. If that fails please contact your distributor.

Why do I get this message?

Usually I can reset my unit again and I won't get that message, but sometimes I get the message again a second time and I have to reset again.

Please help me.

Paul

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