Hi Paul, 

Just follow the instructions they provided and try reinstalling the
Dictionary.

Kevin

> -----Original Message-----
> From: [email protected] [mailto:braillenote-
> [email protected]] On Behalf Of Paul Tandy
> Sent: Monday, February 09, 2009 12:39 PM
> To: [email protected]
> Subject: [Braillenote] failed to unlock the dictionary
> 
> Hi all, I installed the dictionary about a year ago.  But now I'm
> having a problem with it.
> 
> When I need to reset my bn, sometimes after I reset it, I get the
> following message.
> 
> Failed to unlock the dictionary software.  Invalid or nonexistent
> product key.  Try reinstalling the software again.  If that fails
> please contact your distributor.
> 
> Why do I get this message?
> 
> Usually I can reset my unit again and I won't get that message,
> but sometimes I get the message again a second time and I have to
> reset again.
> 
> Please help me.
> 
> Paul
> 
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