Hi Richard: Two things to check: 1) is the option for server authentication set to Yes? 2) Does Quest require SSL connections and if so, does she have this set up?
Also, what specific error message is she getting? I'm pretty good at setting these things up so if you want to give her my help desk number I'd be glad to try walking her through checking the settings. Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) [email protected] AIM Screen Name: tclhelp www.thechicagolighthouse.org ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
