Thank you for your timely message Bob.

You are right in stating that there is no place on this list for the
vulgar and rude posts that have come through in the past few hours.

HumanWare may not be the perfect Company or the BrailleNote be the
perfect Notetaker, but I personally would like to think that List
members would remember that the main reason that HumanWare provides this
forum is for Users to assist other members by way of sharing their
knowledge.

We will not tolerate vulgar language or insinuations on this List and if
this is not respected we will discontinue this forum.

Thanking you in anticipation of improved List etiquette.

Regards

Maurice

_____________________
 
Maurice Sloane
HumanWare NZ

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Bob Mates
Sent: Tuesday, 17 March 2009 3:43 p.m.
To: [email protected]
Subject: [Braillenote] I know you're frustrated, b"

Hi, folks: I've been on this list again for a month or two, and 
have mostly been, as the cb'ers used to say, "copying the mail." 
That means, I've been mostly reading the posts.
The predominant theme of these posts has been frustration: 
frustration with lack of news about the new upgrade; frustration 
with the lack of response to complaints by HW; frustration with 
the lack of useful features, as opposed to what might be called 
frivolities; frustration that the frivolities are the wrong ones! 
Frustration, frustration, frustration.  Now I'm not saying that 
this frustration might not be justified; what I am saying, 
however, is that we're now on the third or fourth time around for 
these same complaints.
When my wife, Dorie, and I bought our M-power, I got back on the 
list, because I figured I could learn something.  This list used 
to be a wonderful source for information about how to really work 
the BN.  However, this list is nothing more than a source for 
grousing and griping, with some occasional good questions thrown 
in.  (Frankly, I'm kind of surprised that the folks who dare to 
ask good questions aren't severely reprimanded, and told to get 
with the program, and complain like everyone else, or face the 
consequences.

The BN is far from perfect; that's for sure.  But, I have to 
wonder: if I subscribed to another company's list, is it not 
possible that I might hear complaints there, too? We always 
imagine that the grass is greener, on the other side of the 
fence.  Usually, though, it's not greener; just different.
The new upgrade will be out soon.  Maybe it will be terrible, and 
maybe it won't.  The fact is that, whether you like it or not, 
you'll probably buy it, because, if you don't do that, you won't 
be able to buy the next upgrade, which may have everything you 
ever wanted on it.

I think we all need to stop and take a deep breath.  We need to 
think about whether messages we post are really adding any good 
info, or just re-hashing the same old stuff.  I also must say 
that I hope that the use of vulgar language won't become more 
than a one-time thing.  We can hear that on the street.  We don't 
need to have it in our inboxes.
Well, I think this novela is over.  Thank you for your 
indulgence.  Let's try to get back to being a list, where good 
info is exchanged.  Blessings, Bob

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