Hi. If we're talking about the battery, the need to send the unit in just for that could be resolved by changing to a user replaceable battery like the Braille Sense has. I recognize this would mean a hardware change, but it would be worth it IMO. Sharon is right, you should only have HW trained technicians do work on your BN. It's analogous to having a mechanic from GE fix your Frigidaire refrigerator, you just don't do it.
BTW, this is why places around the country need to have Humanware trained and licensed technicians able to fix the units. Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) [email protected] AIM Screen Name: tclhelp www.thechicagolighthouse.org ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
