it would be knice if we had 2 humanware techs that could repare
braillenotes in every state.
----- Original Message -----
From: "Ray Campbell" <[email protected]
To: <[email protected]
Date sent: Thu, 9 Apr 2009 09:28:01 -0500
Subject: RE: [Braillenote] Need an advice
Hi.
If we're talking about the battery, the need to send the unit in
just
for that could be resolved by changing to a user replaceable
battery
like the Braille Sense has. I recognize this would mean a
hardware
change, but it would be worth it IMO. Sharon is right, you
should only
have HW trained technicians do work on your BN. It's analogous
to
having a mechanic from GE fix your Frigidaire refrigerator, you
just
don't do it.
BTW, this is why places around the country need to have Humanware
trained and licensed technicians able to fix the units.
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
[email protected]
AIM Screen Name: tclhelp
www.thechicagolighthouse.org
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