Mike, I don't think Robert's message indicated they weren't doing their job, and my reply certainly wasn't meant in that way. We're customers reporting our experiences with the Apex, that's all. I love my Apex, but I think Humanware needs to be aware of the backup issues, needs to be aware of the USB issues, needs to be aware of upgrading issues, needs to be aware of issues with files being viewed by date but not modified having the date change. If they don't hear of the difficulties we're having, they don't get the chance to fix them.

Peggy
http://kernsac.livejournal.com

http://facebook.com/kernsac
----- Original Message ----- From: "Mike Welty" <[email protected]> To: "Robert Stigile" <[email protected]>; "Braillenote Humanware" <[email protected]>
Sent: Monday, February 08, 2010 7:07 AM
Subject: Re: [Braillenote] Backing up


Maybe they are looking at it? you people seem to forget, the apex is just the starting point on the windows CE 6 platform, and the software is still basically for the MPower. these software problems we have been having, may be caused by that. give HW a chance to correct errors and the like before saying they didn't do their job and all.


--------------------------------------------------
From: "Robert Stigile" <[email protected]>
Sent: Monday, February 08, 2010 09:51
To: "Braillenote Humanware" <[email protected]>
Subject: [Braillenote] Backing up

Hello All,
This morning, I thought i would try backing up my flash disk to see what people are talking about with the Apex.
I have 10 mb of files, and when it finished, it said it copied 680 files.
This took 15 minutes to take place.
Clearly, this should not take this long.
Hw needs to look at the backup utility, and figure out why it is so slow.
Take care,
Robert Stigile
E-mail: [email protected]
Skype: Robertstigile

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