You could also try downloading the zip file of the software and
unzipping it in the none folder, as you might not have gotten the full
file.
Just a thought,
Josh

On 11/27/11, Alex Hall <[email protected]> wrote:
> Did you download your license file again? I think you'll need to do
> that first, just like you did when you first upgraded.
>
> On 11/27/11, Winona <[email protected]> wrote:
>> Hey everyone, I got KeySoft 9.2 a few weeks ago.  I downgraded to
>> 9.1 so I could do something, but now I want to upgrade back to
>> 9.2.  But when I
>> push reset, it asks me if I want to install 9.2.  I say yes.  it
>> says "please wait." After a few seconds, it says "installation
>> failed.  Please contact your provider." (It was something along
>> those lines.  I don't remember the exact wording.) What do I do
>> to fix this?
>> Winona
>>
>> [email protected]
>>
>> "Success is peace of mind which is the direct result of
>> self-satisfaction in knowing you did your best to become the best
>> you are capable of becoming." -- John Wooden
>>
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>
>
> --
> Have a great day,
> Alex (msg sent from GMail website)
> [email protected]; http://www.facebook.com/mehgcap
>
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Email: [email protected]
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