Have you tried a jkl or dots 4 5 6 reset?

Josh


> ----- Original Message -----
>From: Reggie & Lonnie <[EMAIL PROTECTED]
>To: Braillenote List <[email protected]
>Date: Sun, 22 May 2005 15:20:49 -0400
>Subject: [Braillenote] TOTALLY, UTTERLY FRUSTRATED

>Hello everyone:
>I have had my upgrade to 6.11 for 2 weeks, and I am very, very frustrated.  I 
>am running 6.11 on a BT 18 cell.  I have read all the chapters pertaining to 
>email and the internet.  We have a cyslink modem with wireless capabilities.  
>I have the Ambicom card.  It has downloaded some email and I have been to the 
>internet a few times.  However, it will not connect from the room that is 
>right next door to the router.  It connects from our living room fine but if I 
>use it for email I cannot go then to the web.  Standing outside on our back 
>porch it will not connect.  It seems to me that if it connects that it will 
>connect once to something and then I get cannot find server 10022 or pagerror 
>cannot find server.  I have done numerous resets both with keys held down and 
>not.  I have been in touch with humanware on numerous occasions and now they 
>will not even talk to me.  I just have to leave a message and then they never 
>call me back.  I do have a couple of questions, however.

>1.  Does it matter where I place the Ambicom? I have an adaptor or I can use 
>the back.  Humanware felt that possibly it was because I was used the pcmcia 
>slot so I have not used it since then.  However, storage card or flash what 
>difference does it make?

>2.  I have been into the net and gone to the internet menu with enter and M.  
>I have cleared cookies, history, and, oh yes, I clear database space all the 
>time.  There is only one other thing I can delete and that is temporary files. 
> However, when I press enter on this option I get the message "directory is 
>not empty!" AIs my database corrupted or something? I have the instructions 
>given by Rhonda but since I am not very computer/braillenote savvy I do not 
>want to do any erasing without being told exactly what to delete in steps form.

>BTW, I do not have a lot of files on the BN.  I have things in my address 
>list, files for minutes and such that I am secretary for, and a folder called 
>privacy.  This is also the first time I have worked with email and going on 
>the internet.  I have this ocmputer and a card reader so I didn't need it.  
>However, with the wireless I thought I could possibly read email before going 
>to sleep or ask for it before leaving to go somewhere and read it while 
>traveling.  However, it is so intermittent that this is just not feasible.  I 
>am really thinking of asking for my money back! This is getting to me badly.  
>Thanks in advance for any help.  I'm desperate!
>Reggie
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