Sherry, I couldn't agree with you more. The only thing I'd have to do with FS anymore, is if I ever decide to use a computer again, or if life calls for me to use one, I'd probably have to upgrade JFW and hope like heck, that I don't have any problems with the program that I needed assistance with within two weeks or so. It actually took two weeks for me to receive an authorization code via email.
Anyway, here's wishing the best for this new situation! I hope that its a success for all involved. Donna > ----- Original Message ----- >From: "Sherry Gomes" <[EMAIL PROTECTED] >To: "'Braillenote List'" <[email protected] >Date: Thu, 20 Jan 2005 07:10:35 -0700 >Subject: RE: [Braillenote] The merger: >Jonathan, >I am always nervous about mergers, be they in access technology or in the >ordinary market place. Usually, the customer is the one who gets royally >screwed in these ventures. Freedom Scientific is such an example in the >access tech field. I'm not normally a FS basher, because I happen to like >Jaws, but customer service went down the tank after all those previously >independent companies merged to become freedom Scientific. I await events >in this new merger with great trepidation. I'm not automatically assuming >bad things, just holding my breath. I guess that's probably a natural way >to feel. I just wanted you at PDI to know that some of us may feel very >uneasy about this for a while. LOL. >Sherry >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of >[EMAIL PROTECTED] >Sent: Thursday, January 20, 2005 1:01 AM >To: Braillenote List >Subject: Re: [Braillenote] The merger: >Hello everyone. I have been travelling for the last 26 hours to get to the >ATIA conference in Orlando, so am just catching up with your quite >understandable questions about the creation of the Humanware Group. What >I'd like to do is consolidate all my replies in this message, but I have >read all the questions and will answer them as best I can. >Firstly, let me say how excited we all are to be a part of this innovative >new venture, with the largest research and development team in our >industry. For all of us who are blind or visually impaired, it can only >mean good news in terms of product development and innovation. There are >no job losses involved in this merger, so the familiar faces you've come >to associate with your favourite product will not change. For example, >I'll still be hear to take your suggestions relating to the BrailleNote >family of products, and those with all the knowledge on the DAISY >products, Trekker and Maestro will continue to serve you in Humanware as >well. >please appreciate that it's early days. Clearly there are some really >exciting potential benefits of the merger, a killer DAISY application for >the BrailleNote being just one example. It will take some time for our >systems to combine and product development processes to be synchronised. >But no products are being withdrawn from the market as we're very proud of >all of them and the varying ways they meet the needs of customers. >To the questioner asking about BrailleNote GPS, we will be continuing to >ensure that Sendero Group has all the support they need from us to develop >what is an excellent product. Remember that it has been our hope for some >time that third party developers would be able to write code for the >BrailleNote. Sendero Group is such a third party developer, one of what we >hope in time will be many. So there is no conflict at all in us supporting >them and making the product available to you. >I am very confident you'll be delighted with the future direction of the >BrailleNote under the Humanware banner. We are in for some exciting times. >Jonathan Mosen >Blindness Product Marketing Manager >Pulse Data International Ltd >DDI: +64-3-373-6192 >Fax: +64-3-384 4933 >Mobile: +64-21 466 736 >Email: [EMAIL PROTECTED] >www.pulsedata.com
