Hi Penny;
Thanks for your nice story.  It's about time I would hear something positive
on this e-mail about Human Whare.
Terry Powers


-----Original Message-----
From: Penny Reeder [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 15, 2005 11:50 PM
To: Braillenote List
Subject: Re: [Braillenote]Upgrades


Hi Richard,

I did not have that experience.

I called Humanware to request that they ship my upgrade as soon as they 
could because I anticipated traveling out of town and wanted to have the 
wireless connectivity available to me.

I talked to Julie who told me to leave a message for Dominic.

That's what I did.

A couple of days later, I received e-mail from Dominic asking me to supply 
my shipping address.

I sent the info to him and to Julie, and later that day, I got e-mail (and 
a voice mail message) telling me that the upgrade had been shipped.  That 
was last Monday.

I wrote on Friday - Who me?  Impatient? - and asked if they could tell me 
when it would arrive.

Julie e-mailed me right back and said that the tracking info indicated I 
would receive it on Monday.

This last Monday, the upgrade arrived in mid-morning.

I read over the instructions, and installed it successfully later that day.

Now I'm just waitiing for the wireless card from Amazon, and hopefully, 
I'll be set to go.

My experience with Humanware was that they were very responsive to my 
questions and my requests, and that they tracked my order and were able to 
tell me when to expect it.

I am very pleased.

Penny






At 02:51 PM 3/15/05, you wrote:
>Greetings:
>Some of my co-workers have finally received their 6.1 upgrades.
>However, not all of the upgrades have been received.
>Accordingly, one of my co-workers contacted Humanware.  Humanware stated
>that there is no tracking done on any upgrade that is sent, therefore no
>way to determine whether or not an individual upgrade has been shipped.
>They further stated that they were out of stock on upgrade packages, and
>that wouldn't have any more for several weeks.
>I'm sorry, friends and neighbors, this is no way to run an airline!
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Isaac Obie
>Sent: Tuesday, March 15, 2005 1:40 PM
>To: Braillenote List
>Subject: Re: [Braillenote] Buying a Braille Note
>
>
>Penny,
>In the August 2004 Ziegler magazine, there was an article that stated
>that
>each state has technology assisted program and it gave a phone number to
>
>call in each state.
>It stated that the loans were low interest and that they were to be used
>
>to purchase assistive technology. It said you didn't need to be employed
>
>either. So it's just a matter of finding out whom to contact in your
>individual state.
>Isaac
>
>On Tue, 15 Mar 2005, Penny Reeder wrote:
>
> > Does your state have a Technology Aissistance Project?
> >
> > That's how I bought the BrailleNote.  I got a low-interest loan from
>my
> > state's TAP program.  I think that many states have these programs, so
>it's
> > worth a try.
> >
> > Also, sometimes one can approach a local Lions' Club for assistance
>with
> > purchasing technology.
> >
> > HTH,
> > Penny
> >
> >
> >
> >
> > At 08:00 PM 3/14/05, you wrote:
> > > hello all,
> > > I have been lurking on the list for a while.
> > > And sorry to say I have not been reading all of the messages, and
>what I am
> > > going to ask might be an old question.
> > > But here it goes anyway.
> > > How can one go about buying a Braille note if they don't have the
>money at
> > > once.
> > > I don't have 4000$ all at one time to purchase a Braille note, and I
>don't
> > > have a credit card with a 4000$ limit either.
> > > Any ideas? Also my state will not buy it for me, because they bought
>me a
> > > desktop computer when I started college and they say there is no
>money for
> > > it.
> > > Any help would be great!
> > >
> > >
> > > Corey Cook,
> > > AIM
> > > goldadore922
> > > MSN
> > > [EMAIL PROTECTED]
> > > EMAIL
> > > [EMAIL PROTECTED]
> > > ___
> > > To leave the BrailleNote list, send a blank message to
> > > [EMAIL PROTECTED]
> > > To view the list archives or change your preferences, visit
> > > http://list.pulsedata.com/mailman/listinfo/braillenote
> >
> >
> > ___
> > To leave the BrailleNote list, send a blank message to
> > [EMAIL PROTECTED]
> > To view the list archives or change your preferences, visit
> > http://list.pulsedata.com/mailman/listinfo/braillenote
> >
>
>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
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>http://list.pulsedata.com/mailman/listinfo/braillenote
>
>
>
>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
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