Hi Penny,

We would be able to provide you with a better idea of a repair timeframe
when you see us at our booth or suite.  Normally, these repairs and
cleanings are scheduled as the units are brought to us, and earlier in the
conference or convention is always best.

Regards,


Matthew Janusauskas
Blindness Product Specialist
HumanWare USA, Inc.
656 N. Kennedy Drive
Kankakee, IL  60901
Phone:  (800) 722-3393 Ext. 204
Fax:  (815) 939-3194
E-mail:  [EMAIL PROTECTED]

(Pulse Data and VisuAide have recently merged to form "HumanWare".  For
more details visit our website)
http://www.humanware.com




                                                                           
             Penny Reeder                                                  
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             braillenote-bounc         <[email protected]>    
             [EMAIL PROTECTED]                                          cc 
             .com                                                          
                                                                   Subject 
                                       RE: [Braillenote] free cleaning and 
             03/15/2005 10:54          minor repairs......                 
             PM                                                            
                                                                           
                                                                           
             Please respond to                                             
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Hi Matthew,

Can one "sign up" for these repairs and cleanings in advance?

Thanks.

Penny

p.s., And can you do it while we wait?

Thanks again.




At 03:28 PM 3/15/05, you wrote:
>Hi Debra,
>
>Yes, battery replacements are among the types of simple repairs that we
>have been providing through KeyShop at most of the major conferences and
>conventions for a number of years now.
>
>Regards,
>
>
>Matthew Janusauskas
>Blindness Product Specialist
>HumanWare USA, Inc.
>656 N. Kennedy Drive
>Kankakee, IL  60901
>Phone:  (800) 722-3393 Ext. 204
>Fax:  (815) 939-3194
>E-mail:  [EMAIL PROTECTED]
>
>(Pulse Data and VisuAide have recently merged to form "HumanWare".  For
>more details visit our website)
>http://www.humanware.com
>
>
>
>
>
>              "Debra Turner"
>              <[EMAIL PROTECTED]
>              nk.net>
To
>              Sent by:                  <[email protected]>
>              braillenote-bounc
cc
>              [EMAIL PROTECTED]
>              .com
Subject
>                                        RE: [Braillenote] free cleaning
and
>                                        minor repairs......
>              03/15/2005 01:01
>              PM
>
>
>              Please respond to
>              Braillenote List
>              <[EMAIL PROTECTED]
>               .pulsedata.com>
>
>
>
>
>
>
>  Jonathan
>
>Do they replace batteries?  I would like to have a new battery installed
in
>my VoiceNote at the Acb convention this summer
>
>Debra
>-----Original Message-----
>.From: "[EMAIL PROTECTED]"<[EMAIL PROTECTED]>
>.Sent: 3/15/05 8:04:13 AM
>.To: "Braillenote List"<[email protected]>
>.Subject: RE: [Braillenote] free cleaning and minor repairs......
>.
>.Dick, actually at many of these conferences, HumanWare has offered a
>.thorough KeyShop service, staffed by personnel qualified and authorised
to
>
>.service BrailleNotes, since we launched the first BrailleNote. CSUN 2005
>.is no exception. Maurice Sloane will be there to run KeyShop, and as
>.anyone who has attended these conferences knows, he offers a great
>.service.
>.
>.Jonathan Mosen
>.BrailleNote Product Marketing Manager
>.HumanWare
>.
>.DDI: +64-3-373-6192
>.Fax:  +64-3-384 4933
>.Mobile: +64-21 466 736
>.Email: [EMAIL PROTECTED]
>.http://www.humanware.com
>.
>.
>.
>."Richard Myers" <[EMAIL PROTECTED]>
>.Sent by: [EMAIL PROTECTED]
>.14/03/2005 06:33 p.m.
>.Please respond to
>.Braillenote List <[email protected]>
>.
>.
>.To
>[EMAIL PROTECTED]
>.cc
>.
>.Subject
>.RE: [Braillenote] free cleaning and minor repairs......
>.
>.
>.
>.
>.
>.
>.Hello, Richard,
>.Yes, I agree.  There must be a catch there somehow.  And, Humanware might
>.also be losing a lot of money if Optelec is actually offering those very
>.pricey services for free.  If that is true and I were a Humanware
>.employee,
>.I would shut Optelec down, then demand enough money to cover my lost
>.profit
>.on all the BNs they had cleaned and serviced.  If Optelec is offering
>.services for free that Humanware charges for, they need to be punished,
>.and
>.severely for attempting to upset the economic balance of the whole
system.
>
>.
>.Just think of how many executives who will not be able to make timely
>.payments on their new cars because of this.  Think of the number of
>.employees who will not receive bonuses because of the lost profit.  I say
>.we
>.should not wait!  Cordon off and boycott them immediately!!
>.
>.Taking affirmative action affirmatively and with righteousness.
>.
>.Dick Myers
>.
>.From: "Richard Ring" <[EMAIL PROTECTED]>
>.Reply-To: Braillenote List <[email protected]>
>.To: "Braillenote List" <[email protected]>
>.Subject: RE: [Braillenote] free cleaning and minor repairs......
>.Date: Mon, 14 Mar 2005 16:58:24 -0600
>.
>.Isaac:
>.If in fact Optelec is offering such a service for products they do not
>.manufacture, I can't imagine that Humanware  would appreciate this.
>.I know that if I were working for Humanware, I'd definitely look into
>.this one.
>.-----Original Message-----
>.From: [EMAIL PROTECTED]
>.[mailto:[EMAIL PROTECTED] On Behalf Of Isaac Obie
>.Sent: Monday, March 14, 2005 4:22 PM
>.To: [email protected]
>.Subject: [Braillenote] free cleaning and minor repairs......
>.
>.
>.hello all!!!
>.If you're going to CSUN this week, go by Optelec's booth with your
>.braillenote family of products and you can get free cleaning and minor
>.repair of braille cells! who says? Optelec! they sent out a newsletter
>.saying this!
>.good luck!
>.Isaac
>.
>.___
>.To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>.To view the list archives or change your preferences, visit
>.http://list.pulsedata.com/mailman/listinfo/braillenote
>.
>.
>.
>.___
>.To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>.To view the list archives or change your preferences, visit
>.http://list.pulsedata.com/mailman/listinfo/braillenote
>.
>.
>.
>.(8):[(8)
>.
>.
>.
>.___
>.To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>.To view the list archives or change your preferences, visit
>.http://list.pulsedata.com/mailman/listinfo/braillenote
>.
>.
>.___
>.To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>.To view the list archives or change your preferences, visit
>.http://list.pulsedata.com/mailman/listinfo/braillenote
>.
>
>
>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
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>http://list.pulsedata.com/mailman/listinfo/braillenote
>
>
>
>
>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>To view the list archives or change your preferences, visit
>http://list.pulsedata.com/mailman/listinfo/braillenote


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