Jim. I take offense at your message.
I think that if I wait for a year for an upgrade, I have a right to say
something. By the time the upgrade comes out, if it does come out at the
end of December, it will have been one year. And we have no idea if the
problems with e-mail will be corrected or not. Remember. The pk has a much
faster processor and I don't know if porting that which is in the pk
already over to the braille notes has even begun yet.
And downloading 50 messages at a time is not a plausible answer. It is
clearly ridiculous and absurd.
Did you pay for your braille note? I did. I paid 6000 plus dollars being
told that I would get the ability to sort e-mail into boxes, streaming
audio and the ability to sync e-mail with outlook, none of which will be
out with the 6.1 release coming at the end of this year.
Do you buy a new car, stereo or television where some of the things on it
don't work? Of course not. But why is it okay to spend $6000 plus for a
braille note, practically the price of a car, but you can't brouse some
web pages and the e-mail client doesn't work effectively? If you buy a car,
do you make sure the transmission works effectively, the radio, the engine,
the electrocal system? Of course; or you take it back to the dealer and get
them to fix whatever is flawed in a timely manner.
But if I say anything about it, I am branded as a trouble maker or at least
accused of whining on the list by guys like you. Interesting.
Here is a question for those of you on the list reading this whining
message. How many of you bought your braille notes and spent that $6000 or
a voice note for $2000 and how many of you were given yours by some state
agency or your employer? If you paid your hard earned cash for it, would
you be inclined to ask for value for your purchase?
Those of you who got your units handed to you have nothing to lose if it
doesn't work or works poorly. I talked to a lady just yesterday who has a
braille note she can't seem to get fixed after working with PDI. I don't
know the particulars and I don't care. My reason for telling this
particular story is that the braille note just sits there in a closet not
working. Since it was given to her, what incentive does she have to make
sure it functions properly. None. I asked her how she could just let a
$6000 unit sit there and not get it fixed so she could use it. I had to
convince her that it was worth whatever it took between her and PDI to get
the matter resolved.
How about you older users who were told last year that you would have
wireless support? Does it bother you that you still don't have it and won't
until almost two years from the promised date? IF not, why not?
What I take offense at, Jim, is your telling me to quit whining. That it is
okay that I spent $6000 and that I should just hope that 6.1 will solve all
of my and your problems.
My message to Richard Ring was not to whine that things were not fixed yet,
but was to ask how one can compare a laptop with a bn with a braille
display. I don't really care if you don't use the display and use the
speech occasionally. You still bought it for the display. Otherwise, you
would have purchased a voice note and saved a couple thousand dollars.
And to say just download your e-mail in 50 message increments is absurd.
Any good PDA out there would have no trouble downloading numerous e-mail
messages. That depends on the amount of memory in the unit and not just
because it is a PDA. The more memory you have, the more e-mail, attachments
and other storeage you can have on your unit.
There are PDA's out there like the Journada that can do everything a
desktop pc can do. They just come with stripped down versions of the
software much like the packmate, but they are not limited in their ability
to only download a little e-mail or only browse some web pages.
I don't have a problem waiting for 6.1, but I do take offense at your
criticism. Again, I ask, did you pay the $6000 for your unit or was it
handed to you?
And where do you get off accusing me of whining?
At 6/21/2004, you wrote:
Sir,
I'd try to politely ask you to quit whining and wait patiently for the
upgrade like the rest of us need to do. Hopefully, many of these issues
may be fixed in the next upgrade.
Yes, I agree! We do want our BN units for the display but I like mine on
occasion for speech as well. I think there has been some plausible
suggestions on how to handle the Email situation. If you were able to
download fifty Emails at a time, the unit wouldn't hang up as much unless
each piece of Email you received had a number of attachments. I would say
the BN works better than any other notetaker I have used when it comes to
Email. I agree, it isn't perfect but an upgrade is around the
corner. Let us see what happens with the upgrade.
Jim Aldrich
At 03:24 PM 08/04/2004 , you wrote:
And what do you do if the reason you have a braille note is for the
braille display? Do you carry a laptop so you can download your e-mail
and carry your bn along as well so you can use its braille display?
This debate between use of a braille note or use of a laptop to cover up
for the braille note's shortcoming is rediculous. The reason people buy a
braille note is because they want the braille display, something not
offered on a laptop. IF it was a choice between a voice note and a
laptop, something that would make infinitely more sense, then, perhaps
the issue as to whether to purchase a vn or a laptop would make sense.
If you have the 16 mb braille note and you know you are going to download
lots of e-mail, store lots of documents, etc, it would be better to
either use a flash card for storage of documents or get the 48 mb upgrade
since, right now, you have to store the e-mail database on the flash disk.
I have that 48 mb and presently have over 27 mb on my flash disk and
still have had hangs when downloading e-mail and the other problems I
have described previously on this list; so, its not a memory issue.
Shouldn't the point be that the bn should be able to do whatever it does
well and do enough that a user doesn't need to buy another unit to make
up for its shortcomings?
At 8/4/2004, you wrote:
Such a business traveler, if he/she is downloading large files and large
volumes of email may well be better served by getting a lap top computer
rather than any PDA. No PDA is as robust and stable as a PC.
I once downloaded 1200 messages on my laptop and no crashes, no freeing
of databases etc.
I am not slamming the Braillenote, believe me! I simply think that if
you will be downloading huge amounts of email and if you require a
device that can download large music files, no PDA will accomplish these
tasks as efficiently as a lap top. And, lap tops are cheaper anyway!
If, on the other hand, you understand that a PDA is a wonderful device
when used as it was intended, then you won't have some of the problems
that are being encountered by some on this list. I simply don't feel
that the Braillenote was ever intended to handle the kind of email
traffic that some are attempting to download. You wouldn't put a lawn
mower engine in your pick up truck and expect the same kind of
performance as one would get from a standard v6 engine.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of beth
Sent: Tuesday, August 03, 2004 9:56 AM
To: Braillenote List
Subject: [Braillenote] BN PK re missing files and E-mail problems
As a prospective BN PK purchaser, I am very concerned about the problems
of
disappearing files and inability--or at least great difficulty--in
downloading large amounts of E-mail and large files. Is the PK going to
resolve these issues? This should be top priority. For example, look
at
the business travelers to whom the PK will be a godsend. What if they
have
many E-mails to download while they are away? Thanks. Beth
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