I posted that pickture.
The issue was discussed in detail here:
http://groups.google.com/group/brewtus/browse_thread/thread/1ead1915650e287d.
That discussion was started April 5.
If you had done any basic searching, you would have found that
discussion.

The wire was not flexed severely. It was not flexed at all after I
received the Brewtus II. Perhaps it was flexed during manufacturing.

Tech support at Whole Latte Love was famililiar with that type of
problem, had fixed it many times, and gave me detailed instructions on
how to repair it. The problem is apparently the H-shaped connector
that is prone to failure. WLL tech support told me to remove the H-
connector , splice the wires and then use a heat shring tube to
insulate it.

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