WHY should that problem even exist??

I do not need to do any searching when I see line cord inner
conductors broken off flush with the outer jacket.

It is just BAD design / and or bad quality control.

NO EXCUSE.

Hey it IS only 120 volts after all.....

On Aug 24, 8:34 pm, Richard W <[email protected]> wrote:
> I posted that pickture.
> The issue was discussed in detail 
> here:http://groups.google.com/group/brewtus/browse_thread/thread/1ead19156....
> That discussion was started April 5.
> If you had done any basic searching, you would have found that
> discussion.
>
> The wire was not flexed severely. It was not flexed at all after I
> received the Brewtus II. Perhaps it was flexed during manufacturing.
>
> Tech support at Whole Latte Love was famililiar with that type of
> problem, had fixed it many times, and gave me detailed instructions on
> how to repair it. The problem is apparently the H-shaped connector
> that is prone to failure. WLL tech support told me to remove the H-
> connector , splice the wires and then use a heat shring tube to
> insulate it.

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