Hello Mike, I just got this e mail and I am sorry but I have to run out and 
will give a detailed response this evening when I can read it carefully. But 
don't worry we can get this taken care of right away and it won't be a big 
deal.ThanksTodd SalzmanWhole Latte LoveTodd,I've got an issue with my Brewtus 
II (purchased 12/26/07 from WLL)that is stumping me.I've got a slow drip out of 
the E61 group.  I've got an intermittentgurgling sound in the bowls of the 
machine.  I get an occasional overpressure of the steam boiler, which causes 
the pressure relief valveto open.  And, lastly, if I've left the machine on all 
day, when Icome home from work and pull a shot, I hear one of the 
boilersrefilling (not sure which one) before the shot will start. I also 
notewhat appears to be more water than normal in the drain pan.Today I pulled 
the cover off, started up the Brewtus from "coldirons", and watched what 
happened.1. The steam boiler heated up normally.  Once up to pressure, the 
heatcycled on at about 1.2 bar and off at about 1.4 bar.  I noted that 
thedripping from the E61 group started once the boiler hit about 1.1bar.  The 
dripping was continuous after that.  The dripping was fromthe bottom valve of 
the E61 group with the handle in the full-downposition.  If I put the handle in 
the mid position, the dripping willcome from the portafilter.2. The water 
boiler heated up normally after the steam boiler came upto pressure.  The water 
boiler reached 95 and then the water and steamboilers cycled on and off 
normally to maintain temperature/pressure.3. The gurgling sound appeared to 
emanate from the steam boiler.While listening to the noise I noted bubbles 
going through the plastictube between the heat exchanger outlet on the steam 
boiler and theinlet on the water boiler.  If I disconnect the pump control 
switch(so that the pump will not come on with the handle in the 
full-upposition), the gurgling sound increases appreciably, as does the flowout 
of the portafilter.  Eventually the flow will go to nothing butsteam.  The 
plastic tube between the steam and water boilers will havenothing but steam in 
it.  If I re-engage the pump, water will againflow through the plastic tube, 
but it will take 10-15 seconds to getwater flow at the portafilter.4.  I get 
random occurances of over-pressure on the steam boiler,resulting in the 
pressure relief valve opening at around 2 bar.  Thereis no apparent pattern to 
when this will happen.5.  My habit patter when I pull a shot is to first 
pre-heat my cupwith water from the steam boiler and then pull the shot.  When I 
comehome from work (Brewtus has been left on all day) and open the valvefor hot 
water to pre-heat my cup, I'll get immediate flow of hot waterfrom the wand, 
but then I'll hear one of the boilers refilling forabout 20 seconds.  I'll also 
note that the drip tray seems to havemore water than expected from my normal 
routine of shot pulling.I had thought that perhaps there was a crack or a 
pin-hole in the heatexchanger which was allowing boiler pressure and steam to 
migrate intothe water boiler and group head.  However, if I put a blank in 
theportafilter and run the pump, I do not see a concurrent increase inpressure 
in the steam boiler, which should occur if there were a crackor hole in the 
heat exchanger.I'm stumped.  Hope you can help.  I figure the p-stat at a 
minimumneeds to be replaced, but the dripping and gurgling and waterconsumption 
has got me scratching my head.Sincerely,Mike

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--- Begin Message ---
Todd,

I've got an issue with my Brewtus II (purchased 12/26/07 from WLL)
that is stumping me.

I've got a slow drip out of the E61 group.  I've got an intermittent
gurgling sound in the bowls of the machine.  I get an occasional over
pressure of the steam boiler, which causes the pressure relief valve
to open.  And, lastly, if I've left the machine on all day, when I
come home from work and pull a shot, I hear one of the boilers
refilling (not sure which one) before the shot will start. I also note
what appears to be more water than normal in the drain pan.

Today I pulled the cover off, started up the Brewtus from "cold
irons", and watched what happened.

1. The steam boiler heated up normally.  Once up to pressure, the heat
cycled on at about 1.2 bar and off at about 1.4 bar.  I noted that the
dripping from the E61 group started once the boiler hit about 1.1
bar.  The dripping was continuous after that.  The dripping was from
the bottom valve of the E61 group with the handle in the full-down
position.  If I put the handle in the mid position, the dripping will
come from the portafilter.

2. The water boiler heated up normally after the steam boiler came up
to pressure.  The water boiler reached 95 and then the water and steam
boilers cycled on and off normally to maintain temperature/pressure.

3. The gurgling sound appeared to emanate from the steam boiler.
While listening to the noise I noted bubbles going through the plastic
tube between the heat exchanger outlet on the steam boiler and the
inlet on the water boiler.  If I disconnect the pump control switch
(so that the pump will not come on with the handle in the full-up
position), the gurgling sound increases appreciably, as does the flow
out of the portafilter.  Eventually the flow will go to nothing but
steam.  The plastic tube between the steam and water boilers will have
nothing but steam in it.  If I re-engage the pump, water will again
flow through the plastic tube, but it will take 10-15 seconds to get
water flow at the portafilter.

4.  I get random occurances of over-pressure on the steam boiler,
resulting in the pressure relief valve opening at around 2 bar.  There
is no apparent pattern to when this will happen.

5.  My habit patter when I pull a shot is to first pre-heat my cup
with water from the steam boiler and then pull the shot.  When I come
home from work (Brewtus has been left on all day) and open the valve
for hot water to pre-heat my cup, I'll get immediate flow of hot water
from the wand, but then I'll hear one of the boilers refilling for
about 20 seconds.  I'll also note that the drip tray seems to have
more water than expected from my normal routine of shot pulling.

I had thought that perhaps there was a crack or a pin-hole in the heat
exchanger which was allowing boiler pressure and steam to migrate into
the water boiler and group head.  However, if I put a blank in the
portafilter and run the pump, I do not see a concurrent increase in
pressure in the steam boiler, which should occur if there were a crack
or hole in the heat exchanger.

I'm stumped.  Hope you can help.  I figure the p-stat at a minimum
needs to be replaced, but the dripping and gurgling and water
consumption has got me scratching my head.

Sincerely,
Mike



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