I made sure that the filter was full of water and submerged. Maybe the
filter is on the wrong tube (there are two). Would that make any
difference? Does the filter go on the longer or the shorter tube?

On Dec 2, 11:34 am, HERMAN <[email protected]> wrote:
> sounds like you have a water supply problem. it might be a kink in the hose 
> or the filter in the tank might be floating. not sure what's causing the temp 
> to go so high.
>
> --- On Thu, 12/2/10, HowardG <[email protected]> wrote:
>
> From: HowardG <[email protected]>
> Subject: problem with brand new Brewtus III-v :-(
> To: "Brewtus" <[email protected]>
> Date: Thursday, December 2, 2010, 10:32 AM
>
> I'm new to this group and my Brewtus III-v was delivered yesterday.
> I'm having a real problem with it. It starts up fine and after a 17-
> min warmup the temp is stable at 200F and the brew pressure gauge
> reads 10 bars. I can barely pull one shot (45 seconds to extract) and
> then the brew pressure never recovers. The gauge falls to zero and
> never budges again. Even if I do a pull with the backflush disk in,
> the gauge never moves above zero and the pump never quiets down. At
> the same time, the PID temp readout starts to climb past 200. Last
> night it reached 223 and nothing but steam came out from the brewhead.
> I shut it down and let it cool off overnight. This morning the same
> routine: temp stabilizes at 200, brew pressure gauge reads 10 bars. I
> pull one shot (again a long extraction time) and the brew pressure
> gauge falls to and stays at 0 the temp starts to climb. While this is
> happening I hear a gurgling noise from inside the machine.
>
> I called tech at Whole Latte Love and they said they hadn't heard of
> this behavior before. They are now checking with a specialist on the
> Brewtus and promised to get back to me today. He did say to start it
> up again and run some water through it, so I did. It started at a
> stable 200F temp with 10 bars on the brew pressure gauge. I let the
> water run from the head (no portafilter attached) and the brew
> pressure fell to zero and after about a minute the temp started to
> climb again. I shut it off at 210. I note that the free flow of water
> through the brew head is not very strong -- a lot of drops falling
> down but never a continuous stream. Is that normal?
>
> Any ideas?
>
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