I’ve now searched the forum for problems refilling the steam boiler and 
read all I can find. HowardG’s long thread from 2017 was illuminating. 
Seems that Todd’s preferred fix for a sticking solenoid valve was 
replacement rather than cleaning. Apparently cleaning is hit-or-miss as a 
solution. Also according to Todd, the issue might not even be the solenoid 
valve, but a blocked water inlet at the bottom of the steam boiler.  The 
upshot is that hard water is the bane of this hobby, which I knew but 
didn't fully appreciate until now. 

 In either case — whether replacing the solenoid valve or checking the 
water inlet at the bottom of the boiler — the steam boiler has to be 
disconnected and removed from the housing. This is daunting and beyond my 
skill level, but my friend who plumbed and hard-wired the IV-R might be 
able to do it. By the way, he put together the de-scaling tool I showed in 
the last post, not me. Credit where credit is due…

 Anyway, I’ll try de-scaling the solenoid valve first, since doing so won’t 
require removal of the steam boiler. If that works, great. If not, I 
already have a new solenoid valve ($26 from eBay), so maybe I can pay my 
friend to remove the steam boiler and replace the valve. I’m not sure he’ll 
want to take on such a major job, but a couple hundred bucks might be an 
enticement. 

 

On Wednesday, May 5, 2021 at 5:18:35 PM UTC-5 billherbst wrote:

> Thanks, Mike! Yes, replacing that Steam boiler refill valve (or even 
> taking it off to clean) seems nightmarishly complicated, especially on a 
> rotary pump Brewtus. I daresay I will not undertake it. I did make a "tool" 
> to descale the valve (pic below), which seems possible. Remove the 
> solenoid, unscrew and take off the end cap of the valve, then fit the 
> plastic end over the now open outer metal tube of the valve, pour in some 
> citric acid water (to de-scale the pin, spring, and piston), and let sit 
> for awhile. I don't know if it'll work, but I'm willing to give it a try.
>
> [image: de-scaling tool.jpg]
>
>
> On Wednesday, May 5, 2021 at 2:08:17 PM UTC-5 Mike Walsh wrote:
>
>> Bill, sorry I haven't replied before.  I have had a near miss in this 
>> exact same spot.  My fill solenoid was getting stuck, but eventually worked 
>> loose (or pieces moved into a better position) and daily I pull water from 
>> the hot water wand to activate the solenoid. So far, things are staying 
>> unstuck and working OK.
>>
>> I do know that when I was fearing I'd have to replace it I did do a 
>> search in this group, and there is at least one extensive post (including 
>> pictures if I remember correctly) on replacing that part.  I believe I 
>> found the part at WLL in stock as well.  I do remember from the post that 
>> it is very difficult to get to, and I remember thinking that if I ever 
>> attempted it, it was an ideal time to clean everything out and rebuild 
>> because basically all of it had to come out.  I also remember that 
>> alignment was a big deal, and you couldn't necessarily tighten down all the 
>> connections as a result, so high temp teflon tape was important.  A lot of 
>> playing around to avoid leaks.
>>
>> I believe you've found the issue, and now it's probably a matter of 
>> finding that post and digging deep if you are going to do a major repair 
>> like this.  As you said, this is not in an easy spot, and it looked to me 
>> like one of the worst repairs you could take on.  Best of luck.
>>
>> On Monday, May 3, 2021 at 12:55:24 AM UTC-4 billherbst wrote:
>>
>>>
>>> Never mind. As I feared, I posted too soon about a miraculous recovery. 
>>> After one shot, the pump kicked in to refill the steam boiler, but no water 
>>> flowed. So, either the solenoid relay is operating intermittently (since it 
>>> clicked when I tested it two days ago), or the valve was stuck, came 
>>> unstuck once, and is now stuck again. I'd wager that the valve is dirty 
>>> rather than broken. Now the question is, how to get the valve out to 
>>> dismantle and clean? There's no room in there for hands, fingers, or tools. 
>>> It's silly to say, but I wish Expobar had made the IV-R a little more 
>>> user-repair friendly. But the machine was designed around a vibe pump, not 
>>> that humongous rotary pump assembly, so the innards are crammed full.
>>> On Sunday, May 2, 2021 at 2:24:21 PM UTC-5 billherbst wrote:
>>>
>>>> Something weird happened this afternoon. Weird good, maybe. I’ve gotten 
>>>> pretty skilled at filling the steam boiler by hand (by pulling the wire 
>>>> from the level sensor, removing it with a 19mm deep socket wrench, then 
>>>> using a gooseneck kettle to refill the steam boiler). After reinstalling 
>>>> and reconnecting the level sensor, the IV-R then heats up both boilers 
>>>> normally and is good to pull shots and steam/froth milk for 4 or 5 
>>>> cappuccinos/lattes before the level in the steam boiler drops below the 
>>>> level sensor probe, which activates the pump again, after which it runs 
>>>> for 
>>>> two minutes (trying unsuccessfully to refill the steam boiler). Then the 
>>>> pump is shut down by the controller, and the Brewtus is dead. At that 
>>>> point, I refill the boiler by hand and the Brewtus springs back to life 
>>>> for 
>>>> another day or two.
>>>>
>>>> After pulling a shot today (my fifth in three days) is that the pump 
>>>> turned on to refill the steam boiler, and apparently it succeeded. Rather 
>>>> than running for two minutes, the pump ran for 5 seconds, then stopped. 10 
>>>> seconds later, it ran for another 2 seconds, then stopped again. Another 5 
>>>> seconds later, the pump ran for an additional 3 seconds, then stopped, 
>>>> this 
>>>> time permanently. And, wonder of wonders, the machine continued to 
>>>> operate, 
>>>> heating up the steam boiler and then the brew boiler, exactly as it should.
>>>>
>>>> That tells me that this time the steam boiler was indeed being 
>>>> refilled, at least enough to get the water level above the sensor probe 
>>>> and 
>>>> keep the machine functional. I surmise that whatever was preventing the 
>>>> relay valve from opening — a funky spring or maybe some scale causing the 
>>>> piston not to move — gave way, perhaps from all the jostling and banging 
>>>> I’ve been doing. I don’t know. 
>>>>
>>>>  What I do know is that the IV-R started to operate as it should — as 
>>>> if by magic. I don’t know that this will continue (I’m doubtful about 
>>>> permanent recovery, since whatever caused the valve problem seems likely 
>>>> to 
>>>> return). I may have to post tomorrow that the Brewtus died again. For the 
>>>> moment, however, it’s good news, and a pleasant surprise.
>>>>
>>>>  
>>>>
>>>>  
>>>>
>>>> On Saturday, May 1, 2021 at 7:50:11 AM UTC-5 billherbst wrote:
>>>>
>>>>> Man oh man. This is turning into an odyssey. Having now watched Todd’s 
>>>>> old WLL video on checking the electrical systems of the Brewtus, I ran 
>>>>> the 
>>>>> check on the steam boiler refill solenoid relay (Parker KT09). I pulled 
>>>>> off 
>>>>> the connector that powers the pump from the controller and also pulled 
>>>>> the 
>>>>> connector from the level sensor. Turned on the machine, and the solenoid 
>>>>> audibly clicked. Turned the machine off and on, and the relay clicked 
>>>>> again. Did it a couple more times just to be sure, and the solenoid 
>>>>> always 
>>>>> clicked. I take it that means that the coil in the solenoid isn’t burned 
>>>>> out, and that the relay works as it should. 
>>>>>
>>>>>  According to the video, this means that the valve that opens the 
>>>>> water channel to the steam boiler is broken, blocked, or stuck. There are 
>>>>> two problems with that. First, the valve assembly appears to be attached 
>>>>> with two phillips screws, but it must also be removed from the connecting 
>>>>> plumbing lines. In the Brewtus IV-R with its huge rotary pump, however, 
>>>>> there’s no room to get in there. Am I correct in assuming that 
>>>>> considerable 
>>>>> disassembly of the machine is necessary to remove the valve assembly? 
>>>>> Second, though I’m making progress at figuring out how to address this 
>>>>> problem, we’re now well into territory above my skill levels. I’ve 
>>>>> attached 
>>>>> a jpg of the valve. If I could get it out, perhaps even I could repair it.
>>>>>
>>>>>  [image: Solenoid Valve (fill steam boiler.jpg]I’m also curious about 
>>>>> what the other solenoid relay does. It’s the same Parker KT09 solenoid, 
>>>>> with what appears to be an identical valve assembly, but it’ mounted on 
>>>>> the 
>>>>> other other side of the machine between the controller and the pump. What 
>>>>> does that do, and could it be involved in the steam boiler not refilling? 
>>>>>
>>>>> On Wednesday, April 28, 2021 at 8:44:19 PM UTC-5 Brian wrote:
>>>>>
>>>>>>
>>>>>> Ah hah! This is the key piece of the puzzle! So far I had been going 
>>>>>> on the assumption that your level controller was misreading a low water 
>>>>>> level. But, if it is trying to fill because the water level is low, and 
>>>>>> the 
>>>>>> level is not rising there is one last piece of hardware that is the 
>>>>>> culprit. There is a solenoid that the level controller opens to allow 
>>>>>> the 
>>>>>> water from the pump to divert to the steam boiler. It is located towards 
>>>>>> the bottom of the machine, and is likely from Parker. 
>>>>>>
>>>>>> What your describing is exactly what would happen if that solenoid 
>>>>>> fails to open. Most likely cause of a solenoid not opening is a failed 
>>>>>> coil. This happens with time, if you check continuity across the coil it 
>>>>>> will likely read open, or very high resistance. This would indicate that 
>>>>>> you are in need of a new coil. If you reply back with the VA or watts 
>>>>>> rating of the coil And your local voltage (don’t want to assume you’re 
>>>>>> in 
>>>>>> the US) I can tell you expected ohms of the coil.
>>>>>>
>>>>>> Second most likely is bad wiring, could be a loose or bad connection 
>>>>>> between the level controller and the coil. Check for corrosion or loose 
>>>>>> connectors.
>>>>>>
>>>>>> Final possibility is the relays inside the level controller have 
>>>>>> failed. This feels the least likely to me, i’d hazard a bet that it’s 
>>>>>> the 
>>>>>> solenoid coil, but I have limited experience with these gicar 
>>>>>> controllers.
>>>>>>
>>>>>> If I had to put money on it I’d bet on the solenoid coil, the good 
>>>>>> news is this is a very easy to replace part.
>>>>>>
>>>>>> Best of luck bill!
>>>>>>
>>>>>>
>>>>>> On Wednesday, April 28, 2021 at 11:25:51 AM UTC-4 billherbst wrote:
>>>>>>
>>>>>>>
>>>>>>> Brian, thanks so much for your willingness to help, and your 
>>>>>>> patience as well.
>>>>>>>
>>>>>>> Here’s some more info that may affect the troubleshooting diagnosis. 
>>>>>>> When I remove the level sensor and fill the steam boiler by hand with a 
>>>>>>> gooseneck kettle and then replace and reconnect the sensor, the machine 
>>>>>>> springs back to life instantly and works as it should. The steam boiler 
>>>>>>> heats up to full pressure (1.3 bars), and then the brew boiler heats up 
>>>>>>> to 
>>>>>>> PID-set temp (200° F). The Brewtus will operate correctly for a number 
>>>>>>> of 
>>>>>>> shots and milk steamings, until the water level in the steam boiler 
>>>>>>> falls 
>>>>>>> below the sensor. Then the sensor signals low stam water and the pump 
>>>>>>> kicks 
>>>>>>> in to refill.
>>>>>>>
>>>>>>> Here’s the thing, though: the pump is NOT refilling the steam 
>>>>>>> boiler! That’s why the pump runs for two minutes, then is shut down by 
>>>>>>> the 
>>>>>>> controller (presumably to prevent the pump from burning out), which 
>>>>>>> disables the Brewtus, since neither boiler will heat. In other words, 
>>>>>>> the 
>>>>>>> level sensor is not merely "detecting" low water. It's reporting low 
>>>>>>> water 
>>>>>>> accurately, because the water level is in fact low.
>>>>>>>
>>>>>>> So, the level sensor seems to be working correctly — when the water 
>>>>>>> level in the steam boiler is high enough to cover some of the sensor 
>>>>>>> probe, 
>>>>>>> the machine works fine. When the water level dips below the sensor 
>>>>>>> probe, 
>>>>>>> the pump starts up automatically (as it should). But no water enters 
>>>>>>> the 
>>>>>>> boiler.
>>>>>>> On Tuesday, April 27, 2021 at 7:24:02 AM UTC-5 Brian wrote:
>>>>>>>
>>>>>>>> Hey Bill,
>>>>>>>>
>>>>>>>> That’s great news about the level sensor. From more of your 
>>>>>>>> description I am positive that your issue is the level sensor, or the 
>>>>>>>> wiring going to the sensor or the boiler ground. The reason I am so 
>>>>>>>> sure of 
>>>>>>>> this is based on your follow up description. The level controller 
>>>>>>>> inside 
>>>>>>>> the brewtus has two separate relays, on that runs the pump, the other 
>>>>>>>> that 
>>>>>>>> allows the boilers to heat or not. Because of the way the brewtus is 
>>>>>>>> wired, 
>>>>>>>> neither boiler can heat when the level controller detects low water in 
>>>>>>>> the 
>>>>>>>> steam boiler. Since that relay is Seperator from the pump relay, if it 
>>>>>>>> was 
>>>>>>>> a failing relay it would almost certainly only effect the pump, or the 
>>>>>>>> heaters. This sounds like the level controller is operating correctly, 
>>>>>>>> it 
>>>>>>>> is just detecting a false low water signal.
>>>>>>>>
>>>>>>>> If cleaning the sensor helped temporarily, it may just be time to 
>>>>>>>> replace the sensor. That said this does kind of sound like a bad wire 
>>>>>>>> issue. It’s possible when you cleaned the sensor you also jostled the 
>>>>>>>> wire 
>>>>>>>> into the right position. I would recommend checking resistance between 
>>>>>>>> the 
>>>>>>>> level controller side and the boiler side of both wires. Should be 
>>>>>>>> zero or 
>>>>>>>> very close to it. If not then just make up a new wire. There’s a 
>>>>>>>> chance this could also be bad scale buildup inside the steam boiler. 
>>>>>>>> Scale 
>>>>>>>> is not electrically conductive, so with enough of it if could be 
>>>>>>>> preventing 
>>>>>>>> a good connection  between the boiler ground and the level sensor. I 
>>>>>>>> suppose it’s still possible the level controller is bad, but this 
>>>>>>>> feels 
>>>>>>>> very unlikely to me.
>>>>>>>>
>>>>>>>> As for the “static relay” they are referring to the solid state 
>>>>>>>> relay for the brew boiler. Unless you are having more problems than 
>>>>>>>> you’ve 
>>>>>>>> described so far, this part will do absolutely nothing for you. The 
>>>>>>>> only 
>>>>>>>> reason I could guess that they would have recommended that part, is 
>>>>>>>> that 
>>>>>>>> whoever you spoke with latched onto your comment about the brew boiler 
>>>>>>>> temp 
>>>>>>>> dropping, but doesn’t understand the brewtus’ wiring diagram well 
>>>>>>>> enough to 
>>>>>>>> notice that the power source for both boilers is routed through the 
>>>>>>>> level 
>>>>>>>> controller. 
>>>>>>>>
>>>>>>>> On Tuesday, April 27, 2021 at 1:15:36 AM UTC-4 billherbst wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> Update: We're making progress, but no cigar yet. I removed the 
>>>>>>>>> level sensor from the steam boiler and checked it for continuity. It 
>>>>>>>>> wasn't 
>>>>>>>>> consistent across the length of the probe, so I cleaned the probe 
>>>>>>>>> with a 
>>>>>>>>> wire brush, which restored consistent continuity. Put the sensor back 
>>>>>>>>> in, 
>>>>>>>>> and the Brewtus began working as it should, which continued for two 
>>>>>>>>> days 
>>>>>>>>> (five shots). After steaming/frothing some milk today to top up a 
>>>>>>>>> latte, 
>>>>>>>>> the IV-R failed again. The pump started to refill the steam boiler, 
>>>>>>>>> stopped 
>>>>>>>>> after five seconds (good sign), but then started up again and didn't 
>>>>>>>>> stop. 
>>>>>>>>> So, something has failed in the circuitry between the level sensor, 
>>>>>>>>> the 
>>>>>>>>> controller, and the pump.
>>>>>>>>>
>>>>>>>>> A replacement static relay should arrive soon from WLL, along with 
>>>>>>>>> a small tub of thermal paste from Amazon. Of course, I don't have a 
>>>>>>>>> clue if 
>>>>>>>>> that's where the problem is, but we'll see...
>>>>>>>>> On Saturday, April 24, 2021 at 9:37:18 AM UTC-5 billherbst wrote:
>>>>>>>>>
>>>>>>>>>> Brian and Ira,
>>>>>>>>>>
>>>>>>>>>> I had a long response composed, but let me cut to the chase. I 
>>>>>>>>>> think the problem is your #2 suggestion — a funky level sensor or 
>>>>>>>>>> controller relay. I went into the kitchen five minutes ago and found 
>>>>>>>>>> what I 
>>>>>>>>>> assume to be the steam boiler level sensor (the plastic cover on the 
>>>>>>>>>> connecter is yellow, and it's the only single wire connection on top 
>>>>>>>>>> of the 
>>>>>>>>>> steam boiler). I traced the wire back to bottom of the main 
>>>>>>>>>> controller 
>>>>>>>>>> mounted to the front of the inner case, then pulled the connector 
>>>>>>>>>> off the 
>>>>>>>>>> sensor at the boiler and re-connected it. Turned on the main power 
>>>>>>>>>> and 
>>>>>>>>>> steam switches and the IV-R came back to life. Worked normally for 
>>>>>>>>>> about 
>>>>>>>>>> four minutes. The brew boiler began to heat, got to 198° F, and then 
>>>>>>>>>> the 
>>>>>>>>>> machine conked out again (meaning the same symptoms as before — the 
>>>>>>>>>> pump 
>>>>>>>>>> came on and didn't stop, and the brew boiler temp reading on the PID 
>>>>>>>>>> immediately began to decline). So, the sensor is bad or there's a 
>>>>>>>>>> problem 
>>>>>>>>>> with the controller. Either way, the reprieve was short-lived. 
>>>>>>>>>>
>>>>>>>>>> WLL advised me to replace the static relay, so yesterday I 
>>>>>>>>>> ordered a new one from them — 60 bucks for the part and some thermal 
>>>>>>>>>> paste 
>>>>>>>>>> from Amazon. I'm not savvy enough to know if that's related to what 
>>>>>>>>>> you've 
>>>>>>>>>> advised and I'm experiencing, so I'll wait to hear what you or Ira 
>>>>>>>>>> (or 
>>>>>>>>>> other savvy aficionados here) thinks about it. If the static relay 
>>>>>>>>>> isn't 
>>>>>>>>>> the solution, I’m pretty sure I can send it back for a refund or 
>>>>>>>>>> just keep 
>>>>>>>>>> it for a rainy day. I'm beginning to consider that my days as a 
>>>>>>>>>> longtime 
>>>>>>>>>> Brewtus user might be numbered. A Profitec P300 is starting to look 
>>>>>>>>>> attractive. I know that the fantasy of an prosumer espresso machine 
>>>>>>>>>> that 
>>>>>>>>>> doesn't break is just that — a fantasy — but I am getting tired of 
>>>>>>>>>> repairs 
>>>>>>>>>> for which I'm minimally qualified. 
>>>>>>>>>>
>>>>>>>>>> I have no doubt that you guys could fix this in a jiffy. I’m less 
>>>>>>>>>> confident about myself…
>>>>>>>>>>
>>>>>>>>>> —Bill
>>>>>>>>>>
>>>>>>>>>>  
>>>>>>>>>>
>>>>>>>>>> On Friday, April 23, 2021 at 9:28:50 PM UTC-5 Ira wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello Brian,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Friday, April 23, 2021, 6:04:49 PM, you wrote:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Alternatively these relays can be repaired. It’s a bit of a 
>>>>>>>>>>> specialty thing, and requires practice soldering. I know there’s a 
>>>>>>>>>>> few guys 
>>>>>>>>>>> on here who mentioned doing it and they may be able to help with 
>>>>>>>>>>> that/more 
>>>>>>>>>>> info on how to do it. 
>>>>>>>>>>> Soldering the relay is easy, without the proper tools, getting 
>>>>>>>>>>> the old one out without damaging the board is hard. Now that I have 
>>>>>>>>>>> the 
>>>>>>>>>>> proper tool, it's not hard at all.
>>>>>>>>>>>
>>>>>>>>>>> -- Ira
>>>>>>>>>>>
>>>>>>>>>>

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