Sonja and I are going to be scarce for a while on this list. Last Thursday I found that my ISP (Chello) had disabled my account; when I called them they told me it was because of an unpaid bill. I will spare you the details, but the bottom line is that this was caused by the fact that ever since we moved, their records have been a huge mess. The guy on the other end of the phone line checked the records, found that the amount I allegedly owed them was indeed incorrect (it was too high), said he would pass it on to their Finance Dept., and said that my connection would be restored as soon as their Finance Dept. had sorted everything out.
This morning my connection still wasn't restored, so I called again. This time the story was that (after correcting the amount due) I still owed them almost EUR 200, that I had to pay that first, and that once they had received it my connection would be restored within three days (XMas included). I just transferred the amount to their bank account and sent them a fax message informing them of the payment; now we will have to wait and see if they actually restore my connection within three days. Given the speed and efficiency at which Chello work (not to mention their level of customer service), it could be restored in three days, but it could also very well take till mid-January... :-( Meanwhile, I got myself a dial-up account with an other ISP, but given the speed and cost-per-minute of that connection, it is going to be a almost completely off-line couple of days (if not weeks). Anyway, happy whatever-if-anything-you-will-celebrate-this-week! :-) Jeroen "Dreaming of a whit^H^H^H on-line XMas" van Baardwijk LEGAL NOTICE: By replying to this message, you understand and accept that your replies (both on-list and off-list) may be published on-line and in any other form, and that I cannot and shall not be held responsible for any negative consequences (monetary and otherwise) this may have for you. _______________________________________________ http://www.mccmedia.com/mailman/listinfo/brin-l
