They won't send a new modem to replace one that you own.

I have the same cable modem, and I get network glitches sometimes.  I haven't dug into it to determine if it's Comcast, the router/firewall, the WLAP, or the Wifi Extender, or perhaps even this computer that I'm using.  I have been intending to upgrade my modem, like I've upgraded just about everything else, but it's not a very high priority for me.

On 10/12/2020 2:47 PM, tej--- via BVARC wrote:
Most likely when kids are getting home from school over loads cable. Reboot modem and router.

Call comcast, sometimes they will send a new modem

TJ
KG5GLX

On Monday, October 12, 2020, 01:58:23 PM CDT, Allen Brier via BVARC <[email protected]> wrote:


I am starting to have service dropouts every afternoon (weird) with Comcast and am thinking maybe I need to replace may more than a decade old cable modem and router. I currently have a Motorola SUFboad SB6141 cable modem and a Netgear N900 Dual Band Gigabit router. I seem to have these dropouts between noon and 3pm every day. Anyone else having this problem with Comcast?

Anyway I think maybe it is time to upgrade my equipment so looking for recommendations.

*Allen R. Brier N5XZ*

*1515 Windloch Lane*

*Richmond, TX 77406*

*713-705-4801*


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