Been a Comcast customer for years and only have had one major issue several years ago that it took their upper level support several months to resolve. Right around 5:30-6:00 pm every night a few channels would get pixelated images.  I always figured it was a heat related issue in one of the main cables someplace, which is exactly what it turned out to be.  It took the use of one of their 'radar' trucks to finally find the bad section of cable. Other than that I've never really had any issues with TV or data.  I think my current plan is 600Mbps and I'd get a bit better speed if I'd get my own modem, but I also use their VoIP service so my choice is limited to one modem that I haven't forked over the cash to get yet.

Comcast is (was?) a big HPE customer, their guy came and gave a talk to our engineering group a year or so back.  The small glimpse we got inside their internal operations and capabilities was amazing to say the least

--jv


On 10/12/2020 6:06 PM, Bruce via BVARC wrote:
That is why when I lived in Houston I used one provider for tv and another for data.  When you use only one provider, most of your bandwidth goes to data and tv gets what is left.  Because the tv is highly compressed the picture always looked terrible with one provider. When I split services I got gorgeous tv and no issues with my data.

73...bruce

Sent from my iPhone

On Oct 12, 2020, at 5:29 PM, Nizar Mullani via BVARC <[email protected]> wrote:


Allen,

Welcome to the club! Comcast has had problems recently with data dropouts and delays.

I have had issues with my remotes for about three months. have swapped out EVERYTHING at both ends but the problem still persists. So, I am convinced that the quality of the Internet service is the culprit. My CW has been getting corrupted when I use N1MM to send CW to my ranch rig. I can listen in on my home rig on what is being transmitted. However, when Chris, N8AI, connects to it, he has no problems. He can ragchew either with a paddle or a CW engine and no dropouts.

About a year ago, Chris, N8AI, was getting into data drops with his Xfinity service. When you run speedtest, the service is in excess of 50 mbps. But, he was still getting problems. One problem was data drops.It was fixed by running a direct cable to the router rather than going with wifi connection. The second problem may have been related to certain settings in the Xfinity routers that channel more speed to streaming video than to standard data use like we need for our rigs. I believe that someone at the top engineering level must have put Chris's connection at a higher priority to get away from data drops.

I used to run my remote station with less than 1 Mbs data rates. Now, even with 15 Mbs, I have data being corrupted. Instead of sending K0NM, I have heard K9MT, K0MT, etc. I have reached the point where I am totally frustrated. So, if anyone comes up with an answer, please let me know.

Nizar K0NM



On Mon, Oct 12, 2020 at 1:58 PM Allen Brier via BVARC <[email protected] <mailto:[email protected]>> wrote:

    I am starting to have service dropouts every afternoon (weird)
    with Comcast and am thinking maybe I need to replace may more than
    a decade old cable modem and router. I currently have a Motorola
    SUFboad SB6141 cable modem and a Netgear N900 Dual Band Gigabit
    router. I seem to have these dropouts between noon and 3pm every
    day. Anyone else having this problem with Comcast?

    Anyway I think maybe it is time to upgrade my equipment so looking
    for recommendations.

    *Allen R. Brier N5XZ*

    *1515 Windloch Lane*

    *Richmond, TX 77406*

    *713-705-4801*


    
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