On 7/10/07, Stephan von Krawczynski <[EMAIL PROTECTED]> wrote:

The "market share" will grow faster if the project works better in fields
where asterisk was somehow "taken over" by company interests and merely no
steps forward are seen. This is namely ISDN and PSTN setups where hw
producers
try to gain shares by denying features for other hw or producing weird
patches.


Or compatibility with Cisco SCCP Phones.  There's a lot of functionality
there that SIP doesn't presently have.  However, we'll never see the
integration into Asterisk because certain people just don't care.  I don't
understand the attitude where everything has to be generic.  That usually
results in everything working together at the lowest common denominator.
With their philosophy, I'm surprised caller ID was ever added.  I know some
analog phone that don't support it.

Anyway, the whole SCCP thing is one of my frustrations.  I think a lot of
functionality that small businesses expect can be achieved with this versus
limitations of SIP.  For example, I don't like the idea that somewhere could
answer the phone, transfer the call to someone else, hang up before they
answer, which makes it a blind transfer, but the Caller ID still shows the
internal caller.  SOmething similar to that is where someone does an
attended transfer.  They ask if you want to take the call, you say yes, and
then there is the uncomfortable moments of wondering when the transfer took
place.  Our old system updating the caller ID information when the transfer
happened.

Both the above scenarios can be done using the Linksys LVS 9000 system using
SIP, so I guess it's possible with SIP.  Maybe it's because the others just
don't want to add that.  I don't know.

We use Asterisk only because I haven't found anything else that has the call
flow features Asterisk does.  I've even thought about using Asterisk as only
a front end to something else.  I even thought about putting our old system
back in.  But, I really like having a phone at my house, and the old system
wasn't VoIP.

One other thing that small businesses just don't like is the multiple key
presses to take a call someplace else.  Skinny has a button for park.  Works
great.  Press the button, the phone displays the parking location and
announces the location.  As it is, the users here have no idea how to pick
up a call someplace else.  Every method out there is too complicated for
them to remember.  The old system, they put the call on hold, then went to
another phone and pressed PickUp followed by the extension they put the call
on hold at.  Worked fine for them.  I've actually heard someone tell a
caller to call them back on their cellphone, or that they will call them
back on their cellphone because they have to go to another office.
Something has got to be done about that.  The other guys just don't care.

I've been watching Callweaver and been trying to play with it.  I guess now
I know why I had so much problems with rc4.

Unfortunately, I can't code worth a crap, but as you can see, I can
contribute by complaining :-)
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