On 26 Feb 2009, at 12:28, Adrian Stott wrote:

> Brian on Harnser <[email protected]>
> wrote:
>
>> B) They are quite happy to use trollies that have had kids  
>> standing in
>> them with shoes on that may well have tramped through dog sh1t. I  
>> don't
>> see anyone removing these trollies when the kids climb out.
>
> Perhaps something to do with the kids (and their shoes) already being
> in the store,but waterway grot not being so?

Taking any steps to remonstrate with customers over their behaviour -  
or that of their little horrors - has the potential to lead to loss  
of custom.  Preventing the formation of trolley reefs in waterways  
does not.  I know where my priorities would lay as a store manager.

Baz

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