I really appreciate the time and energy you put into a tool that I use very 
often. I also can't understand how you could find the energy to put into 
something you don't use. I am horrible at supporting anything I don't use. 
Absolutely horrible.

These problems are problems of other tools, problems of poor design, and 
> problems of poor education. People are often using rvm and rbenv in 
> production environments because Ruby is pathologically difficult to install 
> correctly on modern Linux distributions; and more often than not people 
> choose LTS versions of their distribution, and then throw those guarantees 
> out of the window by replacing system components with bleeding edge 
> versions of turbo-GC hacked version of their required interpreters. This 
> wouldn't be a problem, except that it's left up to Capistrano, and by 
> extension to me to work out all the insane ways people might configure 
> their repositories and production environments, and interpreter switchers 
> and try to find a way to make it all work together. So far I've been 
> holding it together, but I'm starting to fall apart at the seams, and I 
> don't want Capistrano to fall apart with me.


One of the big causes of this is that a large percentage of Ruby devs are 
not coming from an operations background. They are learning by doing. They 
are told to use a ruby version manager on our local machines and believe 
that they should follow that on the productions side. They are also told 
that GC hacks can give you X performance boost and not being told the 
trade-offs. Most of us just want to write code and then deploy it with a 
simple and useful tool like capistrano. Your opinions about these things 
make a lot of sense but this is not common knowledge in our community.

If you are able to pass the reigns or free up more time, I would love to 
hear more of your opinion about production environments in a blog post or 
more if this doesn't already exist. I would buy the e-book.

Good luck and thanks again,
Aaron

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