Thanks Carl I will try that now! Thank you.
Sent from my iPhone

On Oct 3, 2025, at 12:26 PM, Carl Waldbieser <[email protected]> wrote:


Amy,

You are probably using the default setting "cas.authn.mfa.duo[0].session-storage-type=BROWSER_STORAGE" (see https://apereo.github.io/cas/7.2.x/mfa/DuoSecurity-Authentication.html under optional settings).  You need to set cas.authn.mfa.duo[0].session-storage-type=TICKET_REGISTRY or maybe HTTP.

The basic issue is that the web view component presented by the Google app on Android does not have the required _javascript_ features that modern browsers do, so the Duo integration fails if you try to maintain the session storage in the browser.

Thanks,
Carl Waldbieser
ITS
Lafayette College




On Fri, Oct 3, 2025 at 12:11 PM Amy Colfer <[email protected]> wrote:

Hello, we're currently experiencing issues with users logging into applications via our SSO on Android mobile devices. We're running version 7.2.7.

Attached is a screenshot of the error message that appears immediately after a user signs in—before the Duo authentication prompt is triggered.

Do you have any insights into what might be causing this?

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