Amy,

We had similar issues to what you described. 
I can confirm the TICKET_REGISTRY setting works in 7.2.5.
I have this in cas.properties:
cas.authn.mfa.duo[0].session-storage-type=TICKET_REGISTRY

On Friday, October 3, 2025 at 4:41:04 PM UTC-4 Amy Colfer wrote:

> Found another chat (link below) where they had a similar issue, and they 
> had to upgrade to 7.3. That's interesting that it's working in your 
> environment. Thank you so much for helping us out with this! We'll let you 
> know if we find a solution without upgrading. 
>
>
> https://groups.google.com/a/apereo.org/g/cas-user/c/eS1RLy39Dds/m/Qp5llGpoCQAJ?pli=1
>
> On Friday, October 3, 2025 at 3:17:57 PM UTC-4 Carl Waldbieser wrote:
>
>> Amy,
>>
>> I am on 7.1.6.2 and we use the TICKET_REGISTRY option at Lafayette 
>> College.
>> I am not sure how you'd otherwise work around the issue.
>>
>> The docs link I sent you was for 7.2.x, so I'm a little surprised you're 
>> not able to use that feature in the 7.2.x branch.
>>
>> Thanks,
>> Carl Waldbieser
>> ITS
>> Lafayette College
>>
>>
>>
>> On Fri, Oct 3, 2025 at 1:29 PM Amy Colfer <[email protected]> wrote:
>>
>>> Thanks, Carl! We're currently on version 7.2.7, and from what we've 
>>> found, it looks like this feature is only available starting in 7.3. Do you 
>>> happen to know of any workarounds or alternative approaches that might work 
>>> without upgrading?
>>> On Friday, October 3, 2025 at 12:50:24 PM UTC-4 Carl Waldbieser wrote:
>>>
>>>> Amy,
>>>>
>>>> You are probably using the default 
>>>> setting "cas.authn.mfa.duo[0].session-storage-type=BROWSER_STORAGE" (see 
>>>> https://apereo.github.io/cas/7.2.x/mfa/DuoSecurity-Authentication.html 
>>>> under optional settings).  You need to set 
>>>> cas.authn.mfa.duo[0].session-storage-type=TICKET_REGISTRY or maybe HTTP.
>>>>
>>>> The basic issue is that the web view component presented by the Google 
>>>> app on Android does not have the required JavaScript features that modern 
>>>> browsers do, so the Duo integration fails if you try to maintain the 
>>>> session storage in the browser.
>>>>
>>>> Thanks,
>>>> Carl Waldbieser
>>>> ITS
>>>> Lafayette College
>>>>
>>>>
>>>>
>>>>
>>>> On Fri, Oct 3, 2025 at 12:11 PM Amy Colfer <[email protected]> wrote:
>>>>
>>>>> Hello, we're currently experiencing issues with users logging into 
>>>>> applications via our SSO on Android mobile devices. We're running version 
>>>>> 7.2.7.
>>>>>
>>>>> Attached is a screenshot of the error message that appears immediately 
>>>>> after a user signs in—before the Duo authentication prompt is triggered.
>>>>>
>>>>> Do you have any insights into what might be causing this?
>>>>>
>>>>> -- 
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>>>>> https://groups.google.com/a/apereo.org/d/msgid/cas-user/67655a79-5d83-4e0f-b97d-5e2d7eef46a8n%40apereo.org
>>>>>  
>>>>> <https://groups.google.com/a/apereo.org/d/msgid/cas-user/67655a79-5d83-4e0f-b97d-5e2d7eef46a8n%40apereo.org?utm_medium=email&utm_source=footer>
>>>>> .
>>>>>
>>>>

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