Thank you all for your insight—you were spot on! 😊 We had implemented it, 
but placed it outside our MFA stanzas. Once we moved the stanza up, 
everything worked perfectly. Really appreciate your help!

On Monday, October 6, 2025 at 11:01:14 AM UTC-4 Jeremiah Garmatter wrote:

> Amy,
>
> We had similar issues to what you described. 
> I can confirm the TICKET_REGISTRY setting works in 7.2.5.
> I have this in cas.properties:
> cas.authn.mfa.duo[0].session-storage-type=TICKET_REGISTRY
>
> On Friday, October 3, 2025 at 4:41:04 PM UTC-4 Amy Colfer wrote:
>
>> Found another chat (link below) where they had a similar issue, and they 
>> had to upgrade to 7.3. That's interesting that it's working in your 
>> environment. Thank you so much for helping us out with this! We'll let you 
>> know if we find a solution without upgrading. 
>>
>>
>> https://groups.google.com/a/apereo.org/g/cas-user/c/eS1RLy39Dds/m/Qp5llGpoCQAJ?pli=1
>>
>> On Friday, October 3, 2025 at 3:17:57 PM UTC-4 Carl Waldbieser wrote:
>>
>>> Amy,
>>>
>>> I am on 7.1.6.2 and we use the TICKET_REGISTRY option at Lafayette 
>>> College.
>>> I am not sure how you'd otherwise work around the issue.
>>>
>>> The docs link I sent you was for 7.2.x, so I'm a little surprised you're 
>>> not able to use that feature in the 7.2.x branch.
>>>
>>> Thanks,
>>> Carl Waldbieser
>>> ITS
>>> Lafayette College
>>>
>>>
>>>
>>> On Fri, Oct 3, 2025 at 1:29 PM Amy Colfer <[email protected]> wrote:
>>>
>>>> Thanks, Carl! We're currently on version 7.2.7, and from what we've 
>>>> found, it looks like this feature is only available starting in 7.3. Do 
>>>> you 
>>>> happen to know of any workarounds or alternative approaches that might 
>>>> work 
>>>> without upgrading?
>>>> On Friday, October 3, 2025 at 12:50:24 PM UTC-4 Carl Waldbieser wrote:
>>>>
>>>>> Amy,
>>>>>
>>>>> You are probably using the default 
>>>>> setting "cas.authn.mfa.duo[0].session-storage-type=BROWSER_STORAGE" (see 
>>>>> https://apereo.github.io/cas/7.2.x/mfa/DuoSecurity-Authentication.html 
>>>>> under optional settings).  You need to set 
>>>>> cas.authn.mfa.duo[0].session-storage-type=TICKET_REGISTRY or maybe HTTP.
>>>>>
>>>>> The basic issue is that the web view component presented by the Google 
>>>>> app on Android does not have the required JavaScript features that modern 
>>>>> browsers do, so the Duo integration fails if you try to maintain the 
>>>>> session storage in the browser.
>>>>>
>>>>> Thanks,
>>>>> Carl Waldbieser
>>>>> ITS
>>>>> Lafayette College
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Oct 3, 2025 at 12:11 PM Amy Colfer <[email protected]> wrote:
>>>>>
>>>>>> Hello, we're currently experiencing issues with users logging into 
>>>>>> applications via our SSO on Android mobile devices. We're running 
>>>>>> version 
>>>>>> 7.2.7.
>>>>>>
>>>>>> Attached is a screenshot of the error message that appears 
>>>>>> immediately after a user signs in—before the Duo authentication prompt 
>>>>>> is 
>>>>>> triggered.
>>>>>>
>>>>>> Do you have any insights into what might be causing this?
>>>>>>
>>>>>> -- 
>>>>>> - Website: https://apereo.github.io/cas
>>>>>> - List Guidelines: https://goo.gl/1VRrw7
>>>>>> - Contributions: https://goo.gl/mh7qDG
>>>>>> --- 
>>>>>> You received this message because you are subscribed to the Google 
>>>>>> Groups "CAS Community" group.
>>>>>> To unsubscribe from this group and stop receiving emails from it, 
>>>>>> send an email to [email protected].
>>>>>> To view this discussion visit 
>>>>>> https://groups.google.com/a/apereo.org/d/msgid/cas-user/67655a79-5d83-4e0f-b97d-5e2d7eef46a8n%40apereo.org
>>>>>>  
>>>>>> <https://groups.google.com/a/apereo.org/d/msgid/cas-user/67655a79-5d83-4e0f-b97d-5e2d7eef46a8n%40apereo.org?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>

-- 
- Website: https://apereo.github.io/cas
- List Guidelines: https://goo.gl/1VRrw7
- Contributions: https://goo.gl/mh7qDG
--- 
You received this message because you are subscribed to the Google Groups "CAS 
Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To view this discussion visit 
https://groups.google.com/a/apereo.org/d/msgid/cas-user/12ccde5d-c3a6-46d6-a4e9-046f0f73cc0en%40apereo.org.

Reply via email to