Amy,

You are probably using the default
setting "cas.authn.mfa.duo[0].session-storage-type=BROWSER_STORAGE" (see
https://apereo.github.io/cas/7.2.x/mfa/DuoSecurity-Authentication.html
under optional settings).  You need to set
cas.authn.mfa.duo[0].session-storage-type=TICKET_REGISTRY or maybe HTTP.

The basic issue is that the web view component presented by the Google app
on Android does not have the required JavaScript features that modern
browsers do, so the Duo integration fails if you try to maintain the
session storage in the browser.

Thanks,
Carl Waldbieser
ITS
Lafayette College




On Fri, Oct 3, 2025 at 12:11 PM Amy Colfer <[email protected]> wrote:

> Hello, we're currently experiencing issues with users logging into
> applications via our SSO on Android mobile devices. We're running version
> 7.2.7.
>
> Attached is a screenshot of the error message that appears immediately
> after a user signs in—before the Duo authentication prompt is triggered.
>
> Do you have any insights into what might be causing this?
>
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