I booked a session (pod117) to review the lab layout and appliance 
configurations. I also experienced many of the same pain points.

The ISE and ACS VMs were extremely slow and I was unable to get the web pages 
to load at times.

I experienced the same DNS problem.

The PCs and Servers were also slow and at times unresponsive during my RDP 
sessions.  After trying to reset the VMs I waited a while before finally giving 
up.

CAT3 and CAT4 were licensed as IP Base.

I hope they are able to correct these issues in the future.

Austin


From: [email protected] 
[mailto:[email protected]] On Behalf Of Warrick Mitchell
Sent: Friday, June 14, 2013 10:33 PM
To: Daljeet SinGH
Cc: [email protected]
Subject: Re: [OSL | CCIE_Security] Online rack

Hi Daljeet,

I've had a few issues with the racks and I've been raising them with 
[email protected]<mailto:[email protected]> who so far have 
responded as well as could be expected in most cases.

Given I'm in Australia my sessions are always in the "after hours" support 
category, I do feel for the people who are getting woken up to respond to my 
emails at the moment.

My issues have been:

1) proctorlabs.com<http://proctorlabs.com> on the VPN resolves to 10.200.12.151 
however that is not routed over the VPN. So to fix it I've had to put a entry 
in my hosts file on my PC to the real world address of 
www.proctorlabs.com<http://www.proctorlabs.com>. I reported it to 
[email protected]<mailto:[email protected]> two weeks ago and it's 
still broken.

2) I opened up a booking on Pod119 and found a few devices without boot images 
(nothing in flash or bootdisk etc... to boot from) so an email to support and 
they moved me to a new POD whilst they fixed the broken pod.

3) No wireless interfaces on any of the pods I've connected to yet, so I've not 
been able to test the WLC functionality. I've been told the wireless interfaces 
mapping in the VM's have dropped apparently they are working on it. But that 
was three days ago and I see it's still not fixed.

4) On POD 122 R11 has a fan failure, which causes it to print error messages on 
the console every 1 minutes for a temperature issue on the box. I reported that 
a week ago, it wasn't fixed two days ago. So it makes debugging fun :)

5) Someone set a password on ASA4 which wasn't the usual ones that 
proctorlabs/ipexpert use which required proctorlabs to password recover the asa 
during business hours, However they did move my session to another pod so I 
could continue on with my labbing.

6) Today, I'm trying to do Section 4 (I've got a 8hour booking running) and the 
ISE has been extremely slow. It took a reboot and a further 45 minutes to get 
the application engine to actually start (always saying initalising). Not good 
when the first task is to get the gui up, but I did some other tasks whilst I 
waited. But I am surprised it took that long, but the guys at support said it 
does take a while to get started.

So I'm glad to hear it's not just me who's having issues with the gear, but 
hopefully this is just teething issues and will be resolved soon.

Cheers,
Warrick


On Sat, Jun 15, 2013 at 9:03 AM, Daljeet SinGH 
<[email protected]<mailto:[email protected]>> wrote:
Guys ,
I wan to share my experience with online Rack,  I am currently accessing online 
rack and running into many issues.
For one of the SW auth is not working which actually connect to WSA so m not 
able to access WSA
Secondly , I am accessing test PC using RDP manager and it is taking minutes to 
click on one options, means this is the PC which you use to access WSA. If PC  
access you cantwork on WSA tasks.

This is not my Internet speed because I can access other routers and SW's very 
fast.
Also I can VPN to my office LAN and RDP access is very fast.
I will give up my online rack access after struggle of next 30 mins.

SAM/IPexpert Team,
Please let me know how can we work on tasks if test PC's is worst which 
connects to  WSA.  I don't want to comments further which affects your buisness.

Thanks.
Daljeet

_______________________________________________
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www.ipexpert.com<http://www.ipexpert.com>

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com<http://www.PlatinumPlacement.com>

_______________________________________________
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www.ipexpert.com

Are you a CCNP or CCIE and looking for a job? Check out 
www.PlatinumPlacement.com

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