Hello Sam, Please let me know if issue with test pc also fixed so I can schedule other rack.
On Sun, Jun 16, 2013 at 1:16 PM, Warrick Mitchell <[email protected]>wrote: > Hi Guys, > > Just wanted to say thanks to Sam who has fixed my immediate issues and for > letting me know they are working on fixing the other issues we have all > raised. > > I really appreciate the effort Sam has gone to, with helping fix the > issues I was experiencing yesterday and today. > > Cheers, > Warrick > > > On Sun, Jun 16, 2013 at 12:27 PM, SAM <[email protected]> wrote: > >> Hi Warrick, >> >> Apologies for the delay in the after support. I have taken care of the >> issue. Happy studies. >> >> Sam >> Sent from Samsung Mobile >> >> >> >> -------- Original message -------- >> From: Warrick Mitchell <[email protected]> >> Date: 16/06/2013 07:45 (GMT+05:30) >> To: Austin Mantz <[email protected]> >> Cc: [email protected] >> Subject: Re: [OSL | CCIE_Security] Online rack >> >> >> Hi Guys, >> >> I've found another couple of hardware faults today this time Pod119 R4 >> serial0/0/0 is broken (Support and I agree it looks like a faulty cable or >> interface). So afterhours support moved me onto Pod122. >> >> I log into pod122 and begin re-doing the work I had for the last hour and >> a bit, to find that Pod122 R11 still has it's annoying fan issue (reporting >> it every 30seconds to the console) and it appears R2 has a fan fault now as >> well. >> >> This is becoming seriously no longer funny. >> >> I'm truly suprised that Samarth/Piotr/Wayne/Doug etc.. have not yet >> responded to this thread and say "Wow, that's really not good we will get >> onto fixing that for you guys". >> >> It's making me quite concerned about the upcoming 10 day bootcamp I'm >> attending, I want to absorb as much as I can from the guys, not chase down >> hardware faults or waiting for really slow vm's to process commands. >> >> Cheers, >> Warrick >> >> >> >> >> >> >> On Sat, Jun 15, 2013 at 12:01 PM, Austin Mantz <[email protected]>wrote: >> >>> I booked a session (pod117) to review the lab layout and appliance >>> configurations. I also experienced many of the same pain points. **** >>> >>> ** ** >>> >>> The ISE and ACS VMs were extremely slow and I was unable to get the web >>> pages to load at times. **** >>> >>> ** ** >>> >>> I experienced the same DNS problem. **** >>> >>> ** ** >>> >>> The PCs and Servers were also slow and at times unresponsive during my >>> RDP sessions. After trying to reset the VMs I waited a while before >>> finally giving up.**** >>> >>> ** ** >>> >>> CAT3 and CAT4 were licensed as IP Base. **** >>> >>> ** ** >>> >>> I hope they are able to correct these issues in the future.**** >>> >>> ** ** >>> >>> Austin**** >>> >>> ** ** >>> >>> ** ** >>> >>> *From:* [email protected] [mailto: >>> [email protected]] *On Behalf Of *Warrick >>> Mitchell >>> *Sent:* Friday, June 14, 2013 10:33 PM >>> *To:* Daljeet SinGH >>> *Cc:* [email protected] >>> *Subject:* Re: [OSL | CCIE_Security] Online rack**** >>> >>> ** ** >>> >>> Hi Daljeet,**** >>> >>> ** ** >>> >>> I've had a few issues with the racks and I've been raising them with >>> [email protected] who so far have responded as well as could be >>> expected in most cases.**** >>> >>> ** ** >>> >>> Given I'm in Australia my sessions are always in the "after hours" >>> support category, I do feel for the people who are getting woken up to >>> respond to my emails at the moment.**** >>> >>> ** ** >>> >>> My issues have been:**** >>> >>> ** ** >>> >>> 1) proctorlabs.com on the VPN resolves to 10.200.12.151 however that is >>> not routed over the VPN. So to fix it I've had to put a entry in my hosts >>> file on my PC to the real world address of www.proctorlabs.com. I >>> reported it to [email protected] two weeks ago and it's still >>> broken.**** >>> >>> ** ** >>> >>> 2) I opened up a booking on Pod119 and found a few devices without boot >>> images (nothing in flash or bootdisk etc... to boot from) so an email to >>> support and they moved me to a new POD whilst they fixed the broken pod. >>> **** >>> >>> ** ** >>> >>> 3) No wireless interfaces on any of the pods I've connected to yet, so >>> I've not been able to test the WLC functionality. I've been told the >>> wireless interfaces mapping in the VM's have dropped apparently they are >>> working on it. But that was three days ago and I see it's still not fixed. >>> **** >>> >>> ** ** >>> >>> 4) On POD 122 R11 has a fan failure, which causes it to print error >>> messages on the console every 1 minutes for a temperature issue on the box. >>> I reported that a week ago, it wasn't fixed two days ago. So it makes >>> debugging fun :)**** >>> >>> ** ** >>> >>> 5) Someone set a password on ASA4 which wasn't the usual ones that >>> proctorlabs/ipexpert use which required proctorlabs to password recover the >>> asa during business hours, However they did move my session to another pod >>> so I could continue on with my labbing.**** >>> >>> ** ** >>> >>> 6) Today, I'm trying to do Section 4 (I've got a 8hour booking running) >>> and the ISE has been extremely slow. It took a reboot and a further 45 >>> minutes to get the application engine to actually start (always saying >>> initalising). Not good when the first task is to get the gui up, but I did >>> some other tasks whilst I waited. But I am surprised it took that long, but >>> the guys at support said it does take a while to get started.**** >>> >>> ** ** >>> >>> So I'm glad to hear it's not just me who's having issues with the gear, >>> but hopefully this is just teething issues and will be resolved soon.*** >>> * >>> >>> ** ** >>> >>> Cheers,**** >>> >>> Warrick**** >>> >>> ** ** >>> >>> ** ** >>> >>> On Sat, Jun 15, 2013 at 9:03 AM, Daljeet SinGH <[email protected]> >>> wrote:**** >>> >>> Guys ,**** >>> >>> I wan to share my experience with online Rack, I am currently accessing >>> online rack and running into many issues.**** >>> >>> For one of the SW auth is not working which actually connect to WSA so m >>> not able to access WSA**** >>> >>> Secondly , I am accessing test PC using RDP manager and it is taking >>> minutes to click on one options, means this is the PC which you use to >>> access WSA. If PC access you cantwork on WSA tasks. **** >>> >>> ** ** >>> >>> This is not my Internet speed because I can access other routers and >>> SW's very fast.**** >>> >>> Also I can VPN to my office LAN and RDP access is very fast.**** >>> >>> I will give up my online rack access after struggle of next 30 mins.**** >>> >>> >>> SAM/IPexpert Team, >>> Please let me know how can we work on tasks if test PC's is worst which >>> connects to WSA. I don't want to comments further which affects your >>> buisness.**** >>> >>> ** ** >>> >>> Thanks.**** >>> >>> Daljeet**** >>> >>> >>> _______________________________________________ >>> For more information regarding industry leading CCIE Lab training, >>> please visit www.ipexpert.com >>> >>> Are you a CCNP or CCIE and looking for a job? Check out >>> www.PlatinumPlacement.com**** >>> >>> ** ** >>> >> >> > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
