Hi Guys, Just wanted to say thanks to Sam who has fixed my immediate issues and for letting me know they are working on fixing the other issues we have all raised.
I really appreciate the effort Sam has gone to, with helping fix the issues I was experiencing yesterday and today. Cheers, Warrick On Sun, Jun 16, 2013 at 12:27 PM, SAM <[email protected]> wrote: > Hi Warrick, > > Apologies for the delay in the after support. I have taken care of the > issue. Happy studies. > > Sam > Sent from Samsung Mobile > > > > -------- Original message -------- > From: Warrick Mitchell <[email protected]> > Date: 16/06/2013 07:45 (GMT+05:30) > To: Austin Mantz <[email protected]> > Cc: [email protected] > Subject: Re: [OSL | CCIE_Security] Online rack > > > Hi Guys, > > I've found another couple of hardware faults today this time Pod119 R4 > serial0/0/0 is broken (Support and I agree it looks like a faulty cable or > interface). So afterhours support moved me onto Pod122. > > I log into pod122 and begin re-doing the work I had for the last hour and > a bit, to find that Pod122 R11 still has it's annoying fan issue (reporting > it every 30seconds to the console) and it appears R2 has a fan fault now as > well. > > This is becoming seriously no longer funny. > > I'm truly suprised that Samarth/Piotr/Wayne/Doug etc.. have not yet > responded to this thread and say "Wow, that's really not good we will get > onto fixing that for you guys". > > It's making me quite concerned about the upcoming 10 day bootcamp I'm > attending, I want to absorb as much as I can from the guys, not chase down > hardware faults or waiting for really slow vm's to process commands. > > Cheers, > Warrick > > > > > > > On Sat, Jun 15, 2013 at 12:01 PM, Austin Mantz <[email protected]> wrote: > >> I booked a session (pod117) to review the lab layout and appliance >> configurations. I also experienced many of the same pain points. **** >> >> ** ** >> >> The ISE and ACS VMs were extremely slow and I was unable to get the web >> pages to load at times. **** >> >> ** ** >> >> I experienced the same DNS problem. **** >> >> ** ** >> >> The PCs and Servers were also slow and at times unresponsive during my >> RDP sessions. After trying to reset the VMs I waited a while before >> finally giving up.**** >> >> ** ** >> >> CAT3 and CAT4 were licensed as IP Base. **** >> >> ** ** >> >> I hope they are able to correct these issues in the future.**** >> >> ** ** >> >> Austin**** >> >> ** ** >> >> ** ** >> >> *From:* [email protected] [mailto: >> [email protected]] *On Behalf Of *Warrick >> Mitchell >> *Sent:* Friday, June 14, 2013 10:33 PM >> *To:* Daljeet SinGH >> *Cc:* [email protected] >> *Subject:* Re: [OSL | CCIE_Security] Online rack**** >> >> ** ** >> >> Hi Daljeet,**** >> >> ** ** >> >> I've had a few issues with the racks and I've been raising them with >> [email protected] who so far have responded as well as could be >> expected in most cases.**** >> >> ** ** >> >> Given I'm in Australia my sessions are always in the "after hours" >> support category, I do feel for the people who are getting woken up to >> respond to my emails at the moment.**** >> >> ** ** >> >> My issues have been:**** >> >> ** ** >> >> 1) proctorlabs.com on the VPN resolves to 10.200.12.151 however that is >> not routed over the VPN. So to fix it I've had to put a entry in my hosts >> file on my PC to the real world address of www.proctorlabs.com. I >> reported it to [email protected] two weeks ago and it's still >> broken.**** >> >> ** ** >> >> 2) I opened up a booking on Pod119 and found a few devices without boot >> images (nothing in flash or bootdisk etc... to boot from) so an email to >> support and they moved me to a new POD whilst they fixed the broken pod.* >> *** >> >> ** ** >> >> 3) No wireless interfaces on any of the pods I've connected to yet, so >> I've not been able to test the WLC functionality. I've been told the >> wireless interfaces mapping in the VM's have dropped apparently they are >> working on it. But that was three days ago and I see it's still not fixed. >> **** >> >> ** ** >> >> 4) On POD 122 R11 has a fan failure, which causes it to print error >> messages on the console every 1 minutes for a temperature issue on the box. >> I reported that a week ago, it wasn't fixed two days ago. So it makes >> debugging fun :)**** >> >> ** ** >> >> 5) Someone set a password on ASA4 which wasn't the usual ones that >> proctorlabs/ipexpert use which required proctorlabs to password recover the >> asa during business hours, However they did move my session to another pod >> so I could continue on with my labbing.**** >> >> ** ** >> >> 6) Today, I'm trying to do Section 4 (I've got a 8hour booking running) >> and the ISE has been extremely slow. It took a reboot and a further 45 >> minutes to get the application engine to actually start (always saying >> initalising). Not good when the first task is to get the gui up, but I did >> some other tasks whilst I waited. But I am surprised it took that long, but >> the guys at support said it does take a while to get started.**** >> >> ** ** >> >> So I'm glad to hear it's not just me who's having issues with the gear, >> but hopefully this is just teething issues and will be resolved soon.**** >> >> ** ** >> >> Cheers,**** >> >> Warrick**** >> >> ** ** >> >> ** ** >> >> On Sat, Jun 15, 2013 at 9:03 AM, Daljeet SinGH <[email protected]> >> wrote:**** >> >> Guys ,**** >> >> I wan to share my experience with online Rack, I am currently accessing >> online rack and running into many issues.**** >> >> For one of the SW auth is not working which actually connect to WSA so m >> not able to access WSA**** >> >> Secondly , I am accessing test PC using RDP manager and it is taking >> minutes to click on one options, means this is the PC which you use to >> access WSA. If PC access you cantwork on WSA tasks. **** >> >> ** ** >> >> This is not my Internet speed because I can access other routers and SW's >> very fast.**** >> >> Also I can VPN to my office LAN and RDP access is very fast.**** >> >> I will give up my online rack access after struggle of next 30 mins.**** >> >> >> SAM/IPexpert Team, >> Please let me know how can we work on tasks if test PC's is worst which >> connects to WSA. I don't want to comments further which affects your >> buisness.**** >> >> ** ** >> >> Thanks.**** >> >> Daljeet**** >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> >> Are you a CCNP or CCIE and looking for a job? Check out >> www.PlatinumPlacement.com**** >> >> ** ** >> > >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
