Excuse me?  But I did DEMAND it, I even went through multiple
supervisors on the phone no less.  Perhaps you pay for a better
service agreement which provides higher paid and therefore better
educated people on the other end.  I still never got a person who
understood english and beyond that, why should I have to go through
all of that fighting just to get someone I can actually communicate
with and then deal with the problem I was calling on.

On Mon, 28 Feb 2005 10:46:13 -0500, Erika L. Walker-Arnold
<[EMAIL PROTECTED]> wrote:
> No you shouldn't - you should demand it!
> Why is everyone so apathetic when it comes to asking for supervisors or
> demanding they be paid attantion to?
> You are the CUSTOMER!
> The CUSTOMER is always right.
> Now obviously there are a few instances where a proprietor will tell you
> to go take a flying leap ... But DELL is not one of them.
> I would be complaining, and complaining loudly.
> Loyalty is everything in many businesses, especially to customers who
> already have a history.
> Bah. Nothing like getting me all mad on a Monday. :P
> 
> Cheers,
> Erika
> 
> ##| -----Original Message-----
> ##| From: Robert Bailey
> ##|
> ##| But should you really have to pay to speak to someone that
> ##| can understand you?
> 
> 

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