SBC Global did this in the beginning of the year. I worked for hours trying to figure it out. I dealt with a bunch of non-English speaking customer service folks reading from manual who had not idea of what was going on and kept wanting me to uninstall and reinstall software. After several days I was able to escalate the issue to someone who finally told me that SBC disabled port 25 for all of its customers in my area and that they would re-enable it for those who needed it. A few minutes later everything was fine.
-----Original Message----- From: Jeff Houser [mailto:[EMAIL PROTECTED] Sent: Monday, April 25, 2005 7:07 AM To: CF-Community Subject: DSL Provider blocking Port 25 I can't send e-mail, but recieving it is okay. After a few frantic calls to my web host (and not getting anywhere) I called my DSL provider. I believe they are blocking port 25. Which, in essence puts me out of business until this is fixed. The problem occurred somewhere between 11:28 and 4:00 yesterday. They had me fill out an "abuse of service" form to get this lifted, but said it would take 24 hours. I threw a fuss and they said it would be done ASAP, but I'm not keeping my hopes up on that. I'm going to call back again in an hour. I don't usually get all worked up about stuff, but today I'll make an exception. J ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:155220 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
