Customer Service... if Comcast is anything like Cox they couldn't find they're ass with both hands when it comes to solving reception problems and Cox's customer service blows goats.
When I originally had my DirecTV service installed (after several bouts with Cox over techs that couldn't fix the problem and one that outright lied about showing up) The DirectTV tech solved the problem that the Cox chimps, couldn't fix in about twenty minutes (it was a fried splitter, the Cox guy never thought to test from the wall jack back to the splitter) I've never seen an issue that DirecTV hasn't been able to fix the first time. I'll never go back to cable. Scott A. Stewart, Web Application Developer Engineering Consulting Services, Ltd. (ECS) 14026 Thunderbolt Place, Suite 300 Chantilly, VA 20151 Phone: (703) 995-1737 Fax: (703) 834-5527 -----Original Message----- From: Charlie Griefer [mailto:[EMAIL PROTECTED] Sent: Monday, June 20, 2005 01:29 pm To: CF-Community Subject: Comcast vs DirecTV Importance: Low Quandry time... I currently subscribe to DirecTV...pretty much because I want the NFL Sunday Ticket (I'm a Giants fan living outside of the NY area). When we moved to FL back in Jan, there was little to no debate in my head, because DirecTV is the only "player" with the Sunday Ticket. Well, since then, we've picked up a nice lil' HD ready TV. So I'm looking at what it's going to take to get an HD signal to it. Through DirecTV, I'd have to buy a new receiver which would cost $750 (we also have TiVO through directv, and their TiVO/HD receiver is $750). They offer no option to rent the equipment...it has to be an outright purchase (and FWIW, they offered it to me for $500 when I suggested that I was considering switching). So I'm looking at $500 for the receiver and paying roughly $65 a month for programming (we get pretty much everything but the premium movie channels). Now, since I've got Comcast Internet, I figure let me see what they charge for HD service/receiver. Right now they have a promotion (actually, on ongoing promotion) where they'll offer satellite customers the following: HD Receiver TiVo HBO/Showtime/Starz $30 a month for 12 months (after that, $80.95/month). So it seems like a no-brainer. It'll cost a few bucks to terminate my directv contract, but I'll save $30 a month for the next 12 months which will make up for it. And after the promotion ends, I'll still be paying just a few $ more a month for programming than I'm paying direcTV now (if I drop the premium movie channels, it'd be about the same price). Aside from losing the Sunday Ticket (dammit, I guess I'll just have to go to a bar to watch the games), which would have cost me an additional $200+ anyway...can anybody offer up any advice? Am I missing something? The comparison seems -so- ridiculously one-sided that I'm really afraid I'm overlooking something. Anybody make the switch from comcast (or any other cable company) to DirecTV or vice-versa that can offer up any feedback? -- Charlie Griefer ================================================ "...All the world shall be your enemy, Prince with a Thousand Enemies, and whenever they catch you, they will kill you. But first they must catch you, digger, listener, runner, prince with a swift warning. Be cunning and full of tricks and your people shall never be destroyed." ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:161285 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
