> Customer Service... if Comcast is anything like Cox they couldn't find > they're ass with both hands when it comes to solving reception > problems and Cox's customer service blows goats.
In my experience Comcast customer service is good... but I've rarely needed them (which is a good thing). I've had to call to reprogram my remote (to add functions for the new dual-tuner DVR the installer forgot to program) and, once, for my landlord (who doesn't speak english) because he special ordered an Italian-only channel which didn't show up for him. I also had to have a box replaced (the box had a bad fan which whined like a sumanabitch). In all cases service was pretty good. Jim Davis ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:161290 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
