I'd mostly stick to the basics:
Use capital letters where appropriate (as opposed to all caps, all
lowercase, or raNdumB cApItAlIzAtIoN).
Use appropriate punctuation.
Remember that an email is just like a printed letter -- write them as such.
A limited use of common abbreviations is permissable as long as the
audience knows what they mean and has no objection.

If they've not learned basic word usage, they have bigger issues than
just writing email.  :-\

However, the pervasive misuse of "utilize", its variants, and its
derivatives makes me irrationally angry.  Using something for its
intended purpose is not utilizing something; finding a new or novel use
for something, or a use for something considered useless is utilization.

After writing the last sentence, maybe you should point out its vs.
it's, after all.

--Ben

Ray Champagne wrote:
> CrystalVision (my company) has started up a newsletter to send to our 
> clients, and I have been asked to write a short article about email 
> etiquette, since it is a personal pet peeve of mine.  So, I have a 
> question for everyone:  I need to compile a list of grammar errors, can 
> you think of more to add to the list that I have below?
> 
> Loose vs. Lose
> They're vs. their vs. there
> You're vs. Your
> To vs. Two vs. Too
> 
> I am having a brain cramp right now, and can't come up with more, but I 
> know they're more out their.  (Just kidding)


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