A similar thing happened to me. USBank (Five star service my ass!) overdrafted my account based on debit card AUTHORIZATIONS!
That's right, those nebulous transactions (some for more than the actual value of the sale) that may of may not actually be completed. God forbid that an authorization is overdrafted overdraft, and then the actual transaction is finalized, as that results in the double-whammy, two charges for the same transaction... What's more, the last time they did it (before I moved all my accounts to Washington Mutual) I had deposited almost 2K in checks (which, of course do not show up on the balance sheet until they clear) Now, here's how fucking wonderful USBank Customer Service is... Not only would they not reverse any of the Overdraft fees ($29.00 a shot and after 2 it goes up to $35, we had 5 on this particular occasion), the CS rep told me 1) he did NOT have to send me a written copy of the policy where they outline this practice and 2) I should "learn how to balance my checkbook." WTF?!? The next day I closed my accounts, when i did I handed over an open letter to the Board of Directors of USBank (that was a fine bit o'researchin' let me tell you), that spelled out in no uncertain terms why I was leaving their bank. I asked the teller to please forward it to the branch manager with my kindest regards and a big "go fuck yourself." That day I closed my business account, my personal checking account, my 2 IRAs (with signifcant fucking penalties), my kids savings accounts (2), and my (and my wife's) personal savings account. To hedge my bets, I also mailed the letter (certified) to the corporate HQ, the little green card was returned, but I never got a response. USBank, assholes all... Washington Mutual is the bomb, the shiznit and other colorful coloquialisms meaning, really good at what they do... +1 to the recommendation on switching to them. -- will "If my life weren't funny, it would just be true; and that would just be unacceptable." - Carrie Fisher ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:176116 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
