I feel sympathy for her, but I'm thinking that it goes along with the territory. I ran into that when I was doing tech support - really difficult guy, wouldn't see any faults in his own behavior. You can't do anything about it except realize that the guy isn't mad at you, he's mad at the situation.
- Matt ----- Original Message ----- From: "Scott Stewart" <[EMAIL PROTECTED]> To: "CF-Community" <[email protected]> Sent: Thursday, December 22, 2005 9:00 AM Subject: RE: GRRRRRRRR > He was angry at the company, but took it all out on her... > > Scott A. Stewart > ColdFusion Developer > > GNSI > 11820 Parklawn Dr > Rockville, MD 20852 > (301) 770-9610 > > -----Original Message----- > From: Chesty Puller [mailto:[EMAIL PROTECTED] > Sent: Thursday, December 22, 2005 8:51 AM > To: CF-Community > Subject: Re: GRRRRRRRR > > Just so we know how to react, was the verbal abuse directed at her > personally, at the company, or for some other reason? > > - Matt > > > ----- Original Message ----- > From: "Scott Stewart" <[EMAIL PROTECTED]> > To: "CF-Community" <[email protected]> > Sent: Thursday, December 22, 2005 8:53 AM > Subject: GRRRRRRRR > > >> My wife is a receptionist with the company that I used to work for.... >> She >> calls me early this AM in tears, because she'd just been totally verbally >> abused by one of their customers... This isn't the first time this has >> happened. >> >> My hands are tied, I really want to say something to this jackass (ok, I >> want to pound on him) but if I do she'll probably lose her job. Her boss >> says he's going to say something to the client, but I think all he'll do >> is >> kiss the client's ass.. >> >> >> >> Ggggggggggggggrrrrrrrrrrrrrrrrraaahhhhhhhh what a way to start a morning >> >> Scott A. Stewart >> ColdFusion Developer >> >> GNSI >> 11820 Parklawn Dr >> Rockville, MD 20852 >> (301) 770-9610 >> >> >> >> >> > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:5:189334 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/5 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
