> you could always just be increasingly busier and slower to respond to > messages.
LOL, yeah that's my usual tactic for someone that gets to be a real pest. In fact, I have the Apathy poster from despair.com in my office for laughs (http://despair.com/ap24x30prin.html). But I could probably count the number of customers like that I've had on one hand, and never before have gotten to that point with someone pre-sale! Usually I like impressing them with how responsive and helpful I am...but I definitely am getting the feeling that this is someone that will give me no peace at all. > And just because there are all these questions in his > emails, doesn't mean you have to answer each and every one. Well, I did try that (at least, tried to lump a bunch into one answer) but then he just asked me the same questions again including ones I already had answered. And then also asked for even *more* clarification on other questions as well, questions why I have some features the way they are (leading to my having to explain why things are done a certain way, etc.) Sigh. I do pride myself on providing good support for my customers...but after 3 or 4 hours of answering this email barrage, I'm definitely losing patience....not something I am particularly blessed with regardless. ;-) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| ColdFusion MX7 by Adobe® Dyncamically transform webcontent into Adobe PDF with new ColdFusion MX7. Free Trial. http://www.adobe.com/products/coldfusion?sdid=RVJV Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:237910 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5
