I will absolutely recommend U-verse 100% ... in about a year or so. They need 
to get some serious bugs in the DVR worked out before I can enthusiastically 
say to someone, YES! Go get it!

But if a DVR is not on your list of needs ... YES! Go get it! And I say that 
even after being with Time Warner and loving it for 5 years (I even worked for 
TW and still loved it).

- digital channel package: is awesome ... flat out ... you get way more 
channels than any other provider in the area, even in the cheap packages. 
Beware the sports channels, though. You pay extra for a sports package, and 
channels you would think would be included (like FSMW), are not. Bummer if 
you're a Cardinals fan like me! If you don't have a sports package you get, 
like, ESPN, and that's about it. And the best thing is, the channels are 
ORGANIZED in an intuitive manner. For example, all the home and garden and 
cooking channels are together, all the news channels are together, the kids 
channels are together, etc. Easy to surf around. And you can remove channels 
that you don't watch from the guide to make surfing faster. Also, when you're 
surfing the guide, when you hit a channel a little box comes up to show what's 
playing on that channel without leaving the channel you're currently watching.

- HD quality: can't really speak to this one as the only HD tv we have in the 
house is a tiny LCD in my office ... I can't tell a difference between the 
picture on the big TVs and this one, which is hooked up to the HD receiver. I 
probably have it hooked up wrong or configured wrong ... I'm not exactly 
HD-savvy. But they have 20+ HD channels available (maybe more -- haven't really 
looked in a while)

- Internet reliability: this is where U-verse ROCKS ... internet is always up, 
100%, it's never gone down in the 6 months we've had it. And I'd say it's 2x 
faster than Time Warner, at least, maybe more. 

- basic service: when we first hooked it up in May, there was a bit of 
pixellation, especially during bad weather. However, AT&T has pushed several 
updates this summer and that's taken care of this. I don't notice it anymore 
than I did with TW. Maybe every once in a while for a brief second.

A few other raves: The customer service is superb. If your service falters or 
you have any other kind of problem they give credits to your bill at the drop 
of a hat. The people on the phone know their stuff and are very helpful. And 
(this pertains more to the DVR) you can search for and schedule recording over 
the internet -- really this is the only good thing about the DVR, but it's 
really cool.

A few things to watch out for:

- installation: usually takes 8-10 hours. Yes, 8-10, and they're there the 
whole time. Expect to take a day off of work and be in the house with the 
installer all day. But the installers are terrific. They're sharp, they 
understand the technology, and they're very nice people. Our installer, Carrie, 
had to come back a few times because of a problem in the line going to our apt. 
She just had a great attitude about the whole thing and made absolutely sure 
before she left the last time that everything worked and we were happy with our 
service. 

- wireless: for some reason, and YMMV, it was a bitch to get our wireless 
network set up and running consistently. For some reason my laptop just 
couldn't find the network consistently and it would keep dropping the 
connection at random times for no reason. Don't know why, but one day not too 
long after we got it, the problems just stopeed and I haven't had an issue 
since then.

Here is a good site, not run by AT&T, but U-verse employees pay attention to, 
for more info:

http://www.uverseusers.com/




>Shawna, my wife and I have been debating moving to U-verse. We are currently
>getting raped by Time Warner (basically because we refuse to switch to one
>of their packaged deals that includes their incredibly crappy digital phone
>service.)
>
>Would you recommend U-verse? The price looks pretty good.........but mainly
>i'm interested in:
>
>- digital channel package?
>- HD quality
>- Internet reliability/speed
>- basic service (is there lots of pixilation on the digital channels)
>
>Thanks!
>
>
>>
>> So we're exploring television/Internet service options for our new house,
>> which we need in place by the time we move in on Nov. 10.
>>
>>
>-- 
>Skating away on the thin ice of a new day 

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