Nope not out of line, they make more money on those stupid warrantys that they should swap you out a new one each time. I would call them up and give them an earfull
On 11/26/07, Zaphod Beeblebrox <[EMAIL PROTECTED]> wrote: > Part One: iPod goes bad and I return it to Best Buy to get repaired > and get the rapid return option > > Part Two: The rapid return iPod shows up the night before I leave out > of town. Yippee! iPod doesn't boot, doesn't do anything. Ironic > since it has a "Quality Inspected" sticker I have to remove to open > the box. > > Part Three: I work in Dallas so I try to take it back to a Best Buy > there. After waiting 30 minutes on "The Geek Squad", I'm told that > the way it was rung up, my original warranty was voided and I'll have > to take it back to the Arlington Store to get them to reverse the > transaction. Bummer! And I go out of town. > > Part Three point 5: I take it back to the Arlington store and wait in > line almost 30 minutes again while two other customers are having > computers diagnosed in front of me. I get my turn. The "geek" tells > me that they'll have to send it back again. I ask several times if > there's any other option only to be told no. They start to do the > transaction to order a new one, stop, and say "we can't order you a > new one, because your old one hasn't been received by the warranty > shop yet. We'll call you tomorrow to see when they think they'll get > it. You'll have to come back then, but it most likely won't be > tomorrow" > > > On the way home listening to the sound of my engine that fills the > void of my "no iPod", I start to get really irritated. This will be > the 4th time I have to go to Best Buy to get a simple warranty repair > done. I'm going to call the manager of the Arlington store tomorrow > and light into him. > > Am I overreacting here? I've had 3 experiences with the Best Buy > warranty system. Two, including this one have been a pain. The other > went painlessly. > > (The other one was for a big screen TV repair where they had it 8 > weeks before they admitted they'd lost it, and a week later when they > found it and delivered it, the screen had been smashed in and chunks > (4"x4") of the casing had been broken off and it no longer turned on) > > > zB > -- > "Instead of building newer and larger weapons of mass destruction, I > think mankind should try to get more use out of the ones we have.", > Jack Handey > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Download the latest ColdFusion 8 utilities including Report Builder, plug-ins for Eclipse and Dreamweaver updates. http;//www.adobe.com/cfusion/entitlement/index.cfm?e=labs%5adobecf8%5Fbeta Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:247035 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
