We've had clients pull that same shit with us. Our account execs are pretty savvy and explained to them that it was laid out for 3 months based on a 40 hour work week. In order to move up the launch date, we had to expand our work day and work week to 70 - 80 hours which means that the developers were working 12-16 hour days and on weekends to get this deployed earlier for them. Normally they wouldn't do that, but because we truly value their business, we were willing to make the exception, but that's not our normal practice. This has some great side benefits though. One benefit is that the next time we had to make changes they were much more understanding regarding the time it took. Another benefit was that we now had a more educated client which makes the relationship stronger. The best benefit was we build sites for a lot of hotels and resorts and that same client offered the entire development team a weekend getaway to their resort. At a going rate of $135+ per night, that's pretty generous. My wife and I are going to take some time this summer to enjoy that little perk.
Michael Corrigan Programmer Endora Digital Solutions 1900 Highland Avenue, Suite 200 Lombard, IL 60148 630-627-5055 ext.-136 630/627-5255 Fax ----- Original Message ----- From: Will Swain To: CF-Community Sent: Thursday, March 28, 2002 8:49 AM Subject: FW: I hate clients.......!! -----Original Message----- From: Will Swain [mailto:[EMAIL PROTECTED]] Sent: 28 March 2002 14:45 To: [EMAIL PROTECTED] Subject: RE: I hate clients.......!! I wish we could do that with these clients.....but sadly for our small agency, we have to keep them sweet. It can be done, but it's going to be hard work!! The only concern I have is that the next thing will be that they'll want to know why they have paid for 3 months work when it's only taken 6 weeks!!! If that happens I think I might be taking a jump of the pier!! will -----Original Message----- From: Michael Corrigan [mailto:[EMAIL PROTECTED]] Sent: 28 March 2002 14:39 To: CF-Community Subject: Re: I hate clients.......!! Just had a similar experience. Landed a new client and are redoing their site and adding a lot more functionality to it. It's about a 3-4 week job. They signed off on it last Wednesday and called Tuesday asking why the site wasn't up yet! The account manager said the guy started screaming at her but she told him to look at the contract he signed an the launch date was middle of April. She said you could hear him feeling stupid on the phone!! Michael Corrigan Programmer Endora Digital Solutions 1900 Highland Avenue, Suite 200 Lombard, IL 60148 630-627-5055 ext.-136 630/627-5255 Fax ----- Original Message ----- From: Will Swain To: CF-Community Sent: Thursday, March 28, 2002 8:34 AM Subject: I hate clients.......!! Agggghhhhhhhh, I hate clients. Why are they so annoying?? We have a client who we are doing a major build for, lots of technical stuff, loads of dynamic content. They've messed about signing off the design and the contracts (taken 10 weeks to do this), and now want a 3 month build finished in 6 weeks!!!! No negotiation, no choice. They are worth a LOT of money to us, so we just have to bite the bullet and do the work. SO it's goodbye holiday, goodbye Easter weekend, goodbye life. Damn It!!!! Sorry, just needed a sound off....carry on :) Will ______________________________________________________________________ Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
