Yes, you would share his screen, it does not do a separate instance of the login. What OS is he running? With Windows XP you can go through and have him send you an invitation and your remote desktop will connect through that. Takes a lot of the guess work out of routers, ips, etc. still not full proof though.
judah On Thu, Jul 9, 2009 at 3:09 PM, Ian Skinner<[email protected]> wrote: > > Dana wrote: >> Anyway. It's just a checkbox. Even the most difficult users I have dealt >> with could find it. Then you have him do ipconfig /all and read you the ip >> address. Unless he has a fixed IP? Unlikely in a home user. >> > Looks like there are also steps that need to be configured so that the > remote desktop traffic flows through the routers. That level I have not > yet found a good, clean and hopefully simple how to instruction set. >> I suggest it is probably much easier than getting him to describe what he >> sees. > > So if I can figure out how to set this up, I would see on my remote > desktop screen exactly what he sees on his monitor. I wasn't sure this > would be the case and I kind of wanted some assurance before I spent too > much effort digging up information on how to get to his desktop through > both our routers and multiple firewalls. > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Want to reach the ColdFusion community with something they want? Let them know on the House of Fusion mailing lists Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:299736 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5
