The original is actually in this post below (before John's reply) ... So
I won't trim it like I usually do in case you may want to read it.

We're not looking for an alternative, as we now have several dedicated
servers (2 windows and 1 linux) which we can host the account on. We
were also just using UplinkEarth to test them out as a viable option for
any clients that did not want to use our servers for whatever reason.

Thanks for the offer though, much appreciated. :)

Cheers,
Erika


>>| -----Original Message-----
>>| From: Dana Tierney [mailto:[EMAIL PROTECTED] 
>>| Sent: Monday, June 30, 2003 6:14 PM
>>| To: CF-Community
>>| Subject: Re: UplinkEarth.com Rant
>>| 
>>| 
>>| I seem to be missing about one post in two, missed the 
>>| otiginal to this. I 
>>| understand what you are saying about all the fuss so I 
>>| won't jump on that 
>>| bandwagon... but are you looking for an alternative host? I 
>>| just did some 
>>| research along those lines.
>>| 
>>| Dana
>>| 
>>| On Mon, 30 Jun 2003 12:31:22 -0400, John Stanley 
>>| <[EMAIL PROTECTED]> 
>>| wrote:
>>| 
>>| > Erika, sorry to hear about the break-in. I'm also sorry about 
>>| > UplinkEarth, I
>>| > like them very much and have recommended them to other 
>>| people. **Passes
>>| > Erika seventeen warm chocolate chip muffins and 1/2 pound 
>>| of softened
>>| > butter**
>>| >
>>| > Hope that helps.
>>| >
>>| > -----Original Message-----
>>| > From: Erika L. Walker-Arnold [mailto:[EMAIL PROTECTED]
>>| > Sent: Monday, June 30, 2003 12:09 PM
>>| > To: CF-Community
>>| > Subject: UplinkEarth.com Rant
>>| >
>>| >
>>| > www.uplinkearth.com is not worried about keeping existing 
>>| customers.
>>| > Apparently they have too many and don't care if they lose a few.
>>| >
>>| > (come on Google, spider this one fast ;) )
>>| >
>>| > Something I have not posted to the list, as I did not want all the
>>| > standard I'm sorries, why's and wherefores (so please, no 
>>| condolences,
>>| > questions or words of advice, sounds harsh, but I'm a 
>>| little tired of
>>| > dealing with it.) ... However, I need to post it now to show how
>>| > unbending UplinkEarth is being:
>>| >
>>| > We were broken into and robbed this past Monday night 
>>| (not today, last
>>| > week), one of the items stolen was my wallet, with ALL my 
>>| credit cards.
>>| > These were duly cancelled.
>>| >
>>| > One of the cards was being used for the billing of an account at
>>| > www.uplinkearth.com.
>>| >
>>| > Unfortunately, timing was horrible, as it's 3 month 
>>| billing was due.
>>| >
>>| > So I dutifully get a letter from uplink earth saying I have 5 days
>>| > before the site is shut down and put on hold.
>>| >
>>| > It's taking LONGER than 5 days for us to get all our cards back.
>>| >
>>| > I asked for an extension due to these mitigating 
>>| circumstances as in a
>>| > few more days, at least ONE of the cards should be in and 
>>| we can make
>>| > good on the bill.
>>| >
>>| > No. Absolutely not. They can't do it.
>>| >
>>| > OK. I'm cancelling the account. It's like $10 a month or 
>>| something silly
>>| > like that.
>>| >
>>| > Our dedicated host, whom we have over a $500 bill with every month
>>| > (www.handynetworks.com) is more than willing to work with 
>>| us and wait.
>>| >
>>| > I am apalled at the lack of understanding and the lack of 
>>| flexibility on
>>| > uplink earth's behalf. I even offered to fax them the proof of the
>>| > robbery by sending the police report so that they didn't 
>>| think we were
>>| > just trying to pull a fast one.
>>| >
>>| > I know there are reasons for rules and regulations, but 
>>| never did I
>>| > think for a $30 bill, that a host would be this unreasonable.
>>| >
>>| >
>>| > Cheers,
>>| > Erika
>>| >
>>| >
>>| >
>>| > 
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