john i think shes past muffins time to give her scrapple
----- Original Message ----- 
From: "John Stanley" <[EMAIL PROTECTED]>
To: "CF-Community" <[EMAIL PROTECTED]>
Sent: Monday, June 30, 2003 12:31 PM
Subject: RE: UplinkEarth.com Rant


> Erika, sorry to hear about the break-in. I'm also sorry about UplinkEarth,
I
> like them very much and have recommended them to other people. **Passes
> Erika seventeen warm chocolate chip muffins and 1/2 pound of softened
> butter**
>
> Hope that helps.
>
> -----Original Message-----
> From: Erika L. Walker-Arnold [mailto:[EMAIL PROTECTED]
> Sent: Monday, June 30, 2003 12:09 PM
> To: CF-Community
> Subject: UplinkEarth.com Rant
>
>
> www.uplinkearth.com is not worried about keeping existing customers.
> Apparently they have too many and don't care if they lose a few.
>
> (come on Google, spider this one fast ;) )
>
> Something I have not posted to the list, as I did not want all the
> standard I'm sorries, why's and wherefores (so please, no condolences,
> questions or words of advice, sounds harsh, but I'm a little tired of
> dealing with it.) ... However, I need to post it now to show how
> unbending UplinkEarth is being:
>
> We were broken into and robbed this past Monday night (not today, last
> week), one of the items stolen was my wallet, with ALL my credit cards.
> These were duly cancelled.
>
> One of the cards was being used for the billing of an account at
> www.uplinkearth.com.
>
> Unfortunately, timing was horrible, as it's 3 month billing was due.
>
> So I dutifully get a letter from uplink earth saying I have 5 days
> before the site is shut down and put on hold.
>
> It's taking LONGER than 5 days for us to get all our cards back.
>
> I asked for an extension due to these mitigating circumstances as in a
> few more days, at least ONE of the cards should be in and we can make
> good on the bill.
>
> No. Absolutely not. They can't do it.
>
> OK. I'm cancelling the account. It's like $10 a month or something silly
> like that.
>
> Our dedicated host, whom we have over a $500 bill with every month
> (www.handynetworks.com) is more than willing to work with us and wait.
>
> I am apalled at the lack of understanding and the lack of flexibility on
> uplink earth's behalf. I even offered to fax them the proof of the
> robbery by sending the police report so that they didn't think we were
> just trying to pull a fast one.
>
> I know there are reasons for rules and regulations, but never did I
> think for a $30 bill, that a host would be this unreasonable.
>
>
> Cheers,
> Erika
>
>
>
> 
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