How big is this company anyway? I don't know anything about this company but if it's pretty big and important, then a well written letter to the company president often does wonders.
- Matt Small ----- Original Message ----- From: <[EMAIL PROTECTED]> To: "CF-Community" <[EMAIL PROTECTED]> Sent: Friday, August 29, 2003 2:20 PM Subject: RE: card services > I hate it when that happens... again... and again... :) > > ike > > > ------ Original Message ------ > From: Josh Remus <[EMAIL PROTECTED]> > To: CF-Community <[EMAIL PROTECTED]> > Sent: Aug 29, 2003 12:39 PM > Subject: RE: card services > > >If I were in your place, I would probably fight it. > > > >That being said, I've fought lots of things in my life, and almost always > >end up regretting it in the end. > > > >j > > > >> -----Original Message----- > >> From: Michael Dinowitz [mailto:[EMAIL PROTECTED] > >> Sent: Friday, August 29, 2003 12:25 PM > >> To: CF-Community > >> Subject: Re: card services > >> > >> > >> We're talking almost $200, but they're now talking a $300 > >> additional fee for > >> early closing despite us having the account since at least 2000. > >> No fax logs, no physical confirmation, nothing other than the > >> original fax. The > >> more we ask card services about this, the more they're layering > >> stuff on us. I'm > >> thinking that just taking the rating hit might be a good idea. > >> That and being > >> vindictive on them for their BS. > >> How many times have we been asked for a good CC processing > >> company on the lists? > >> How much business have we pushed their way? > >> > >> > >> > I suppose my quick answer is "It depends on how much money we're talking > >> > about." Does the fax machine in question have a fax log, and > >> can you prove > >> > you sent a fax to their fax number on a given day/time? > >> > > >> > > -----Original Message----- > >> > > From: Michael Dinowitz [mailto:[EMAIL PROTECTED] > >> > > Sent: Friday, August 29, 2003 12:13 PM > >> > > To: CF-Community > >> > > Subject: card services > >> > > > >> > > > >> > > OK, here's the situation. We had a card services account for > >> > > selling the Fusebox > >> > > book. We canceled it in June with a phone call and a fax. They > >> > > say they never > >> > > got the fax and kept charging us till they closed the account in > >> > > August. Now > >> > > they're after us for money and we're disputing it based on our > >> > > 'claim' of a fax > >> > > in June. > >> > > Should we just suck it up and pay or fight? > >> > > > >> > > If we pay, I'm going to blast their asses across the net for > >> > > their poor service > >> > > practices. Yes, I'm pissed. > >> > > > >> > > Michael Dinowitz > >> > > Finding technical solutions to the problems you didn't know > >> you had yet > >> > > > >> > > > >> > > >> > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/lists.cfm?link=t:5 Subscription: http://www.houseoffusion.com/lists.cfm?link=s:5 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5 Get the mailserver that powers this list at http://www.coolfusion.com
