I hate it when that happens... again... and again... :) 

ike 


------ Original Message ------ 
From: Josh Remus <[EMAIL PROTECTED]>
To: CF-Community <[EMAIL PROTECTED]>
Sent: Aug 29, 2003 12:39 PM
Subject: RE: card services

>If I were in your place, I would probably fight it.
>
>That being said, I've fought lots of things in my life, and almost always
>end up regretting it in the end.
>
>j
>
>> -----Original Message-----
>> From: Michael Dinowitz [mailto:[EMAIL PROTECTED]
>> Sent: Friday, August 29, 2003 12:25 PM
>> To: CF-Community
>> Subject: Re: card services
>>
>>
>> We're talking almost $200, but they're now talking a $300
>> additional fee for
>> early closing despite us having the account since at least 2000.
>> No fax logs, no physical confirmation, nothing other than the
>> original fax. The
>> more we ask card services about this, the more they're layering
>> stuff on us. I'm
>> thinking that just taking the rating hit might be a good idea.
>> That and being
>> vindictive on them for their BS.
>> How many times have we been asked for a good CC processing
>> company on the lists?
>> How much business have we pushed their way?
>>
>>
>> > I suppose my quick answer is "It depends on how much money we're talking
>> > about."  Does the fax machine in question have a fax log, and
>> can you prove
>> > you sent a fax to their fax number on a given day/time?
>> >
>> > > -----Original Message-----
>> > > From: Michael Dinowitz [mailto:[EMAIL PROTECTED]
>> > > Sent: Friday, August 29, 2003 12:13 PM
>> > > To: CF-Community
>> > > Subject: card services
>> > >
>> > >
>> > > OK, here's the situation. We had a card services account for
>> > > selling the Fusebox
>> > > book. We canceled it in June with a phone call and a fax. They
>> > > say they never
>> > > got the fax and kept charging us till they closed the account in
>> > > August. Now
>> > > they're after us for money and we're disputing it based on our
>> > > 'claim' of a fax
>> > > in June.
>> > > Should we just suck it up and pay or fight?
>> > >
>> > > If we pay, I'm going to blast their asses across the net for
>> > > their poor service
>> > > practices. Yes, I'm pissed.
>> > >
>> > > Michael Dinowitz
>> > > Finding technical solutions to the problems you didn't know
>> you had yet
>> > >
>> > >
>> >
>>
>
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