is why they state that when you call most 800 customer service numbers.
When I worked for Sears as a trainer and were going to monitor CSRs
taking phone calls, we had to let them know that we would be listening
to them on that day.
-----Original Message-----
From: Ben Braver [mailto:[EMAIL PROTECTED]
Sent: Tuesday, October 07, 2003 11:51 AM
To: CF-Community
Subject: Re:BLAH!
Bummer.
Not sure if it's state law or Federal, but in CA it is *ILLEGAL* to
record a phone conversation unless there is a clear beep tone every x
seconds, or both parties consent to the recording. (If you call a help
desk, and they make an announcement "this call may be recorded for qc
purposes" then you have consented if you continue the call.) You/your
brother may open yourself to charges if you try to use the recording.
-Ben
>hi it's mr. phone conversation recording guy. Well we (me and my bro)
>got a a phone recording software installed on his computer and
>recorded some incriminating stuff with his wife and another man. It
>was dreadful to hear them and now my bro is goin through a tuff time.
>Plus there are kids involved.
>
>blah
:(
_____
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