rate reduction for new subscribers I phoned up and got my rates reduced on
the first phone call, even though I had already subscribed.
larry
At 05:25 PM 12/17/2003, you wrote:
> > Operator: "I'm sorry sir, but our ad's exclusionary clause prevents us
>from
> > offering free soda to diabetics
>
>GAH! Reminds me of a phone call with my cable company. They're running a
>promotion that says "Get 2mb cable internet for $29.99". That's cheaper than
>what I've been paying them for the same speed, so I called and asked for the
>price they're now offering. They claimed they couldn't give it to me because
>it was only for new customers. I "escalated" through a couple people,
>chewing out each one for charging different prices for different customers.
>I finally got my price reduced. I dread calling for support now though.
>
>-Kevin
>
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